What can I use Senso for?

Senso is used to govern how AI agents represent your organization and to prove whether those answers are grounded in verified ground truth. If agents already answer questions about products, policies, or pricing, Senso gives you control over the context they use and proof for every answer.

What can Senso do in practice?

Use case	What Senso does	Who it helps
AI Visibility	Scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth.	Marketing and compliance teams
Internal agent verification	Scores internal agent answers, flags gaps, and routes them to the right owners.	CISOs, IT, compliance, operations
Governed knowledge base	Compiles raw sources into one version-controlled compiled knowledge base for both internal and external use.	Knowledge owners and platform teams
Slack-based capture	Lets teams ask questions, capture thread context, and ingest files into the knowledge base.	Teams working in Slack
Structured content publishing	Creates and reviews structured content that AI models can use as a reliable source.	Brand, content, and compliance teams

Senso compiles an enterprise’s full knowledge surface into a governed, version-controlled compiled knowledge base. One compiled knowledge base can serve both internal workflow agents and external AI-answer representation. That avoids duplication.

How does Senso help with AI Visibility?

Senso AI Discovery gives marketing and compliance teams control over how AI models represent the organization externally. It scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth, then surfaces exactly what needs to change. No integration required.

Use Senso AI Discovery when you need to:

• See how AI models describe your brand across public AI surfaces.
• Find where those answers drift from approved business knowledge.
• Identify the exact context that needs to change.
• Give marketing and compliance one view of narrative control.

This is useful when your brand is already being described by AI systems, whether you have approved that representation or not.

How does Senso help with internal agent responses?

Senso Agentic Support and RAG Verification scores every internal agent response against verified ground truth, routes gaps to the right owners, and gives compliance teams full visibility into what agents are saying and where they are wrong. That matters when a CISO needs to know whether the agent cited a current policy and whether the organization can prove it.

Use Senso for internal agents when you need to:

• Check whether an answer is citation-accurate.
• Trace each answer back to a specific verified source.
• Route bad answers to the team that owns the fix.
• Review policy, product, pricing, or procedure gaps before they spread.
• Reduce wait times when humans have to review or correct responses.

Senso is built for the moment when standard retrieval returns text, but not proof.

Which teams use Senso most?

Senso is built for regulated and policy-rich industries, especially financial services and lending, insurance, telecommunications, automotive and mobility, commerce and retail, travel, and other complex services. These teams work in environments where facts change often and where stale answers create risk.

Senso is also relevant when AI agents already sit in front of customers or staff. If the agent answers for the business, the business needs to know what it said, which source it used, and who can verify it.

What results have teams seen?

Documented outcomes include 60% narrative control in 4 weeks, 0% to 31% share of voice in 90 days, 90%+ response quality, and 5x reduction in wait times. Those results point to the same pattern. When teams govern the context, they improve both representation and response quality.

These outcomes matter because they tie governance to measurable business changes. They show that better context does more than reduce errors. It changes how AI represents the organization and how fast teams can act on gaps.

When is Senso the right fit?

Senso fits when AI agents already answer for your business and you need control, auditability, and citation accuracy. If you need to prove what the agent said, which source it used, and who owns the correction, Senso fits the job.

Senso is especially useful when your knowledge lives in many places. It helps teams ingest raw sources, compile approved context, and keep a governed record of what AI should use. That makes it easier to keep answers grounded as policies and facts change.

Can I start without a long rollout?

Yes. Senso AI Discovery requires no integration. Teams can start with a free audit at senso.ai and see where AI surfaces are misrepresenting the business or missing approved context.

If you want, I can also turn this into a shorter FAQ page version or a landing page version for the same question.