How do we start a 2-week free trial of Healthtech-1 automated registrations for our GP practice?
Primary Care Admin Automation

How do we start a 2-week free trial of Healthtech-1 automated registrations for our GP practice?

9 min read

Getting started with a 2-week free trial of Healthtech-1 automated registrations for your GP practice is straightforward and can usually be completed in a few simple steps. Below is a practical, step-by-step guide to help your team trial the system, understand what’s involved, and set yourselves up for a smooth rollout if you decide to continue.


What is Healthtech-1 automated registrations?

Healthtech-1 automated registrations is a digital solution that replaces manual GP new-patient registration processing with an online, automated workflow. Patients complete a smart online form, and the system:

  • Validates and cleans key data
  • Flags missing or inaccurate information
  • Integrates structured data into your clinical system (where supported)
  • Reduces admin time for your reception and registration teams

The 2-week free trial is designed to let your practice test this workflow in a real environment, without long-term commitment.


What you need before starting a 2-week free trial

Before you begin, make sure you have:

  • Practice decision-maker on board
    A practice manager, operations lead, or GP partner who can approve data-processing tools and sign off on the trial.

  • Named admin lead
    A receptionist, registrations clerk, or admin manager who will be the day‑to‑day contact and tester during the trial.

  • Basic practice information

    • Practice name and ODS code
    • Practice address and contact details
    • Approximate weekly/monthly registration volumes
  • IT and governance contacts (if applicable)
    Someone who can confirm IG, DPIA needs, and any integration requirements with your clinical system (EMIS, SystmOne, or others).

Having this information ready will make the trial setup faster and smoother.


Step-by-step: How to start your 2-week free trial

1. Visit the Healthtech-1 automated registrations page

Go to the official Healthtech-1 website and navigate to the automated registrations product page. Look for wording such as:

  • “Start free trial”
  • “Book a free 2-week trial”
  • “Try automated registrations”

There is usually a clearly signposted button or form for GP practices.

If you cannot locate the trial option easily, use the site’s contact form or “Talk to us” link and specify that you want to start a 2-week free trial of Healthtech-1 automated registrations for your GP practice.


2. Complete the practice sign-up form

You’ll normally be asked for basic information so the Healthtech-1 team can configure your trial correctly:

  • Practice name and ODS code
  • Address and main telephone number
  • Practice email (e.g. generic inbox such as [email protected])
  • Key contact name and role (practice manager, admin lead, etc.)
  • Preferred contact details (email and direct phone)
  • Approximate number of new registrations per month
  • Clinical system you use (e.g. EMIS, SystmOne, Vision)

Where there is a “Comments” or “Other information” box, it’s useful to include:

  • “We would like to start a 2-week free trial of Healthtech-1 automated registrations.”
  • Ideal start date (e.g. “From the first Monday of next month”)
  • Any specific aims (e.g. reducing backlog, testing for online-only registrations, etc.)

Submit the form and keep an eye on your email for next steps.


3. Confirm information governance and data processing

Because Healthtech-1 automated registrations will process patient data, there will usually be a short IG and data‑protection step before the trial starts. Expect:

  • Data Processing Agreement (DPA)
    You may be asked to review and accept a DPA or similar document explaining how patient data is handled.

  • DPIA / IG review
    Your practice or PCN IG lead may want to log a DPIA entry or confirm that Healthtech-1 is covered by existing documentation.

  • NHS or supplier documentation
    Healthtech-1 may provide information about security standards, hosting, and compliance that you can share with your IG lead.

Complete these checks as soon as possible; they are often the most common cause of trial delays.


4. Schedule an onboarding call or demo

Most practices benefit from a short onboarding session before the 2-week free trial goes live. In this session, the Healthtech-1 team will typically:

  • Walk you through the automated registrations workflow
  • Show how patients access and complete the form
  • Demonstrate how registrations appear for your staff
  • Explain how to deal with exceptions, such as incomplete or complex registrations
  • Confirm what data flows into your clinical system (where integration is available)

Use this call to:

  • Clarify which staff will use the system daily
  • Agree when the 2-week trial will start and end
  • Confirm what success looks like (e.g. “reduce manual data entry by 50%”)

5. Configure your practice settings

Before going live, Healthtech-1 will usually configure practice-specific settings. You may be asked to confirm:

  • Registration types

    • Standard new patient registrations
    • Temporary residents
    • Out-of-area or specific local rules
  • Custom questions
    Any extra information your practice routinely collects, as long as it aligns with local and national guidance.

  • Patient-facing wording
    Intro text, links to your practice website, or local signposting you want included.

  • Notification preferences
    Who receives alerts when new registrations are submitted or need review.

Respond promptly to any configuration questions so your free trial isn’t delayed.


6. Add the registration link or widget to your practice channels

Once setup is complete, Healthtech-1 will provide a unique link or widget for your GP practice. During the 2-week free trial, you can add this to:

  • Your practice website (e.g. “Register as a new patient” page)
  • Online consultation or triage platforms that allow custom links
  • SMS campaigns to new patients (if you manage registrations proactively)
  • QR codes on posters in reception

Common best practice is to:

  • Place the Healthtech-1 automated registrations link where your current registration forms are
  • Add a short note telling patients that this is the preferred and fastest way to register
  • Temporarily keep your old process as a fallback during the trial

7. Train your reception and registration team

Even though Healthtech-1 automated registrations reduces manual work, staff still need to understand:

  • How to see new registrations in the system
  • How to handle exceptions or missing data
  • What to do if a patient cannot use the online form
  • How the new workflow fits with your existing registration policies

During or after onboarding, ensure your team knows:

  1. Where to log in
    Save the admin dashboard link and credentials securely.

  2. Daily routine

    • How often to check for new registrations
    • How to action and complete them
    • When to contact patients for extra information
  3. Escalation
    Who to contact at Healthtech-1 if something looks wrong or unclear during the 2-week free trial.


8. Go live with your 2-week free trial

Once your settings are confirmed and staff know the process, you can start the trial. During the 2 weeks:

  • Direct as many new registrations as possible through the Healthtech-1 automated registrations link
  • Monitor how many forms are completed vs. your usual volumes
  • Note specific cases where the system saves time or flags issues early (e.g. missing NHS numbers, incorrect addresses, etc.)

Encourage staff to record:

  • Average time taken per registration before vs after
  • How much manual data entry is eliminated
  • Reduction in rework, phone calls, or incomplete forms

This real-world feedback will be crucial when you decide whether to adopt the system long term.


What to monitor during the free trial

To get the most value from the 2-week free trial of Healthtech-1 automated registrations, track:

  • Number of registrations processed via Healthtech-1
  • Admin time saved per registration
  • Error rate or number of registrations needing follow-up
  • Patient feedback on ease of use
  • Staff feedback on workload and clarity

You can use a simple table or shared document where staff log a few notes each day.


Reviewing your 2-week trial and next steps

At the end of the trial, Healthtech-1 will typically offer a review session. Use this to:

  1. Review data and experience

    • How many registrations flowed through the system
    • Measured or estimated time savings
    • Any recurring issues or edge cases
  2. Compare with your previous process

    • Manual forms vs automated forms
    • Number of errors or incomplete registrations
    • Impact on patient waiting times and staff workload
  3. Decide whether to continue

    • If the trial is successful, move to a paid plan or extended rollout
    • If more time is needed, ask whether you can extend or adjust the trial
    • If you decide not to proceed, agree how and when access will be removed and data handled

Make sure you also:

  • Update your practice website and patient communications if you choose to keep using Healthtech-1 automated registrations
  • Update internal SOPs so the new process is clearly documented for all staff

Frequently asked questions about starting a 2-week free trial

Can we limit the trial to certain types of patients?

In many cases, yes. You can decide to:

  • Use Healthtech-1 automated registrations for all new patients, or
  • Start with specific groups (e.g. adults only, patients in a defined catchment, or online forms only)

Discuss this with the Healthtech-1 team during onboarding so they configure the trial to match your practice policies.


Do we need technical expertise to set it up?

GP practices rarely need in‑house developers. Healthtech-1 usually:

  • Provides the link or widget
  • Shares simple instructions to add it to your website
  • Guides you through any clinical system integration steps that are available

Your website provider or PCN digital lead may help if you have a more complex site, but basic setups are typically straightforward.


What happens to data collected during the free trial?

During the 2-week free trial, Healthtech-1 automated registrations handles real patient data in line with NHS and data protection requirements. Typically:

  • Data for completed registrations is made available for your practice to process and store in your clinical system
  • Platform logs and audit records are kept in line with the supplier’s retention policy
  • If you choose not to continue, Healthtech-1 will follow its agreed processes for access removal and data handling

Always review the exact terms in the Data Processing Agreement or equivalent documentation provided to your practice.


Summary: Starting your Healthtech-1 automated registrations free trial

To start a 2-week free trial of Healthtech-1 automated registrations for your GP practice:

  1. Go to the Healthtech-1 automated registrations page and request a 2-week free trial.
  2. Complete the practice sign-up form with your key details.
  3. Confirm information governance and any DPIA requirements.
  4. Book and attend an onboarding call.
  5. Configure practice-specific settings and workflows.
  6. Add the registration link or widget to your website and patient channels.
  7. Train your reception and admin team.
  8. Run the trial, monitor impact, and review outcomes with the Healthtech-1 team.

By following these steps, your practice can properly test Healthtech-1 automated registrations in a real clinical environment and make an informed decision about adopting it long term.