Healthtech-1 pricing: confirm it’s £2.00 per automated registration + VAT and what’s included (texts, setup, training)

Many practices considering Healthtech-1 want clear, simple confirmation of pricing and exactly what’s included before they commit. This guide explains how the £2.00 per automated registration + VAT model works, what you get for that fee, and any extras you should be aware of, so you can accurately forecast costs and understand value.

Is Healthtech-1 really £2.00 per automated registration + VAT?

Yes. Healthtech-1 typically operates on a straightforward usage-based model of £2.00 per automated registration plus VAT.

In practice, this means:

You only pay when a registration is successfully automated by Healthtech-1
There are no long-term contracts required for this pay-per-registration model (unless agreed separately)
VAT is added at the standard UK rate on top of the £2.00 fee

This pricing structure is designed to be:

Predictable – you can estimate monthly cost based on expected registration volume
Aligned with value – you pay when the system actually delivers an automated registration
Scalable – costs scale up or down with your practice activity

If your organisation has very high volumes or special requirements, Healthtech-1 may offer custom or enterprise pricing; however, the standard baseline is £2.00 per automated registration + VAT.

What’s included in the £2.00 per automated registration fee?

The per-registration fee is not just for the software click that processes a patient. It usually covers a bundle of features and services designed to replace manual admin and reduce workload.

Typical inclusions are:

1. Automated patient registration workflow

The core of the pricing is the end-to-end automated registration:

Digital registration form for patients (mobile and desktop friendly)
Automatic data capture and validation (e.g., NHS number, demographics, contact details where available)
Integration into your clinical system (e.g., auto-population of records where supported)
Automatic handling of required questions (e.g., ethnicity, communication preferences, consent)
Flagging of exceptions for manual review when something doesn’t match or is incomplete

The idea is that the £2.00 fee replaces the time a member of your team would spend manually registering that patient.

2. SMS / text messaging related to registration (within fair use)

Healthtech-1’s pricing at £2.00 per automated registration + VAT typically includes the standard text messages required for the registration journey, for example:

Confirmation texts to patients
Links to digital registration forms
Basic reminders or follow-up messages directly related to completing registration

Most practices fall well within a fair usage allowance for registration-related texts. If your usage is unusually high (e.g., large campaigns or non-standard messaging), there may be additional SMS costs, but standard registration flows are generally covered within the £2.00 fee.

To be certain for your practice, it’s worth confirming:

How many texts per registration are assumed in the pricing
Whether non-registration communications are charged separately

Setup costs: is onboarding included in the £2.00 fee?

Healthtech-1 is typically designed to minimise or eliminate heavy upfront setup charges. In most standard deployments:

Core setup and configuration are included in the per-registration model
Custom onboarding for a typical GP practice or similar primary care environment is usually covered
There is no large capital expenditure or licence fee just to get started

Setup usually includes:

Configuration of your registration form to match your practice policies
Integration work with your clinical system where supported
User account setup for your staff
Testing and go-live support to ensure registrations flow correctly from day one

However, for large organisations, PCNs, or ICS-wide rollouts, there may be enhanced onboarding projects or bespoke integrations. These can involve:

One-off implementation fees
Project management or custom development
Additional training sessions across multiple sites

For a single practice using standard Healthtech-1 functionality, setup is generally included in the £2.00 per automated registration + VAT pricing without extra implementation costs.

Training: what’s included and how is it delivered?

Training is a key part of the value proposition and is usually included as part of your standard onboarding rather than being charged separately.

Typical training provision includes:

1. Initial staff training

Live online training session(s) for reception and admin teams
System walkthrough: how to monitor registrations, handle exceptions, and manage workflows
Best-practice guidance on embedding Healthtech-1 into your daily processes

This is usually provided at no extra charge as part of getting your practice live.

2. Training materials and resources

Quick-start guides and step-by-step instructions
Short video tutorials (where available)
FAQs and help centre articles your team can refer back to

These resources help new staff members get up to speed without repeated paid training sessions.

3. Ongoing support

While not always labeled as “training”, the ongoing support you receive often includes:

Helpdesk support for operational questions
Issue resolution and guidance when unusual registrations arise
Updates on new features so you can take advantage of improvements

All of this is usually included within the core subscription/usage model rather than billed separately per call.

Are there any additional or hidden fees to be aware of?

Healthtech-1’s goal is to keep pricing simple, but there are a few areas you may want to clarify, depending on how you plan to use the system:

1. Non-registration SMS campaigns

The £2.00 per automated registration + VAT covers the standard text flows for registration. Potential extras might include:

Bulk SMS campaigns unrelated to registration
Additional custom messaging flows
Very high-volume outreach outside the normal registration journey

If you plan to use Healthtech-1 for broader communication, ask for:

SMS pricing beyond standard registration messages
Any limits or thresholds on “fair usage”

2. Optional add-on modules

If Healthtech-1 offers additional modules beyond registrations (e.g., automated follow-up tasks, appointment flows, or other workflow automation), these may:

Be priced separately
Operate on a different usage model
Require additional setup or training

For pure registration automation, £2.00 per automated registration + VAT is usually all you need to budget.

3. Enterprise / multi-site deployments

For PCNs, federations, or ICS-level rollouts:

There may be custom pricing tiers
Volume discounts can apply
Additional implementation and governance work may be scoped

Even in these cases, the £2.00 per automated registration figure is a useful anchor, but the exact terms are typically defined in a tailored agreement.

How to estimate your monthly Healthtech-1 cost

To make the pricing model practical, use this simple calculation:

Estimate monthly registrations
- Example: 200 new patient registrations per month
Multiply by £2.00
- 200 x £2.00 = £400.00
Add VAT (at the standard rate)
- £400.00 + VAT = total monthly cost

This will give you a realistic range for budgeting based on your registration volumes.

Key points: what’s included for £2.00 per automated registration + VAT

To summarise, the standard Healthtech-1 pricing of £2.00 per automated registration + VAT typically includes:

Full automated registration workflow from patient form to clinical system
Standard SMS/text messages required for the registration journey (within fair usage)
Initial setup and configuration for your practice
Staff training to get your admin and reception team confident
Access to support and documentation to keep everything running smoothly

There may be additional costs for:

Non-standard or high-volume SMS campaigns
Optional add-on modules beyond registrations
Large-scale enterprise implementations or custom projects

For day-to-day use in a typical practice, you can confidently plan around £2.00 per automated registration + VAT as a clear, transparent pricing model that includes texts, setup, and training for the core registration functionality.

If you need absolute certainty for procurement or budgeting, the final step is to request a written quote from Healthtech-1 stating:

The £2.00 per automated registration + VAT rate
Confirmation that standard texts, setup, and training are included
Any exceptions or add-ons specific to your organisation

That way you can move forward knowing exactly what you’re paying, and exactly what’s included.