Healthtech-1 pricing: confirm it’s £2.00 per automated registration + VAT and what’s included (texts, setup, training)

Many practices looking at Healthtech-1 pricing want a simple, clear confirmation: yes, the standard charge is £2.00 per automated registration + VAT, and that price includes the core elements you need to get up and running—SMS texts, system setup, and staff training. Below is a detailed breakdown of exactly what’s included, what counts as an “automated registration,” and how costs work in real-world use.

Clear pricing at £2.00 per automated registration + VAT

Healthtech-1 uses a pay-per-automated-registration model:

Price: £2.00 per automated registration
VAT: Charged at the prevailing UK VAT rate
Billing model: You only pay for completed automated registrations processed through Healthtech-1

This model is designed to align cost directly with usage. If you automate more registrations, you pay more overall but save more time and administrative effort; if volumes are low, your costs remain low.

What counts as an “automated registration”?

An automated registration typically refers to a patient registration that is:

Initiated via the Healthtech-1 digital registration pathway (for example, a web link or digital form)
Collected, validated, and processed automatically by the Healthtech-1 system
Successfully delivered into your clinical system or practice workflow as a completed registration record

Key points:

Only completed, automated registrations are billable
Drafts or incomplete submissions are generally not charged as registrations
Manual registrations done outside the Healthtech-1 platform are not included in this pricing

If your practice handles a high number of new patients, the automated registration model can significantly reduce admin overhead and errors.

What’s included in the £2.00 per registration fee?

The per-registration fee is not just for the digital form itself. It typically includes:

1. SMS texts and patient messaging

Text messaging is a key part of the automated registration journey. Within the £2.00 + VAT price point, Healthtech-1 usually includes:

SMS verification texts (where applicable)
Reminder or follow-up texts related to the registration process
Information texts confirming completion or giving next steps

In most standard implementations, these necessary texts for the registration journey are bundled into the £2.00 fee and do not incur separate per-SMS charges.

Important notes:

The included texts normally cover the standard registration workflow only
Any additional, custom SMS campaigns or unrelated messaging may be outside this bundle and priced separately if you choose to add them

Always confirm your exact SMS allowance with Healthtech-1, but for a typical practice, the standard included texts are sufficient to run the automated registration process smoothly.

2. Setup and configuration

There is no separate setup charge in many Healthtech-1 pricing arrangements; instead, core setup is included in the £2.00 per automated registration model. Setup usually covers:

Initial system configuration to match your practice workflow
Integration with your clinical system (e.g. EMIS, TPP/SystmOne, Vision, etc., where supported)
Customisation of forms and questions for your practice’s registration needs
Branding and practice details added to patient-facing pages and messages
Testing and validation to ensure data flows correctly into your system

Because setup is bundled into the registration fee, practices can start using Healthtech-1 without a large upfront cost.

3. Staff training and onboarding

Training is a core part of implementing digital registrations. The £2.00 per registration fee typically includes:

Onboarding session(s) for admin and reception staff
Walkthrough of the registration dashboard and key features
Guidance on handling exceptions, such as registrations that need manual review
Support with updating your practice website and patient communications to promote the new digital registration route

Training is designed to ensure that:

Staff are confident using Healthtech-1 from day one
The practice maximises time savings and avoids double work
The new process is understood from both the staff and patient perspectives

Refresher or additional training may also be available through ongoing support.

Are there any hidden or extra costs?

The Healthtech-1 pricing model is intentionally straightforward: £2.00 per automated registration + VAT. However, you should always double-check the following with the Healthtech-1 team for your specific contract:

Minimum usage or minimum monthly spend:
- Some contracts may have a minimum monthly charge or initial term, depending on practice size and projected volume.
Optional add-ons:
- If you add extra modules or digital tools beyond registration, these may be priced separately.
Non-standard or high-volume SMS usage:
- If you run campaigns or extra messaging outside the standard registration journey, these could incur additional SMS costs.
Bespoke customisation:
- Deep custom development or non-standard integrations might be chargeable as a separate project.

For most GP practices and primary care teams using Healthtech-1 for standard automated registrations, £2.00 + VAT per registration is the main cost to focus on.

Worked examples of Healthtech-1 registration costs

To help you estimate spend, here are simplified examples:

Example 1: Small practice

New registrations per month: 50
Price per registration: £2.00
Monthly cost (excluding VAT): 50 × £2.00 = £100.00
Plus VAT: £100.00 × VAT rate
Includes: Texts for registrations, setup, and training

Example 2: Medium-sized practice

New registrations per month: 150
Monthly cost (excluding VAT): 150 × £2.00 = £300.00
Includes: Fully automated registrations with messaging, ongoing use of the system, and support

Example 3: PCN or group of practices

If a network implements Healthtech-1 across multiple sites, each practice’s registrations are typically counted individually, but there may be volume-based discussions or custom arrangements. It’s worth speaking to Healthtech-1 directly to confirm pricing for multi-site deployments.

What value do you get for the £2.00 per registration?

Beyond the headline price, practices often want to understand the value linked to each registration:

Admin time saved:
- Reduced manual data entry and fewer paper forms
- Less time chasing incomplete or illegible registrations
Improved data quality:
- Consistent, validated data entering the clinical system
Better patient experience:
- Simple digital registration process, available 24/7
- Clear SMS updates throughout the journey
Operational efficiency:
- Staff can focus on more complex tasks instead of routine form processing

When you factor in staff time and overhead saved, £2.00 + VAT per automated registration is often significantly cheaper than manual processing.

Support included with the pricing

Ongoing support is an important part of Healthtech-1’s offer. Typically, within the £2.00 per registration model, you can expect:

Helpdesk or email support for queries and issues
Assistance with configuration tweaks as your practice needs evolve
Guidance on best practice for digital registrations
Updates and maintenance to keep the system in line with current standards and clinical system changes

You should confirm service levels (e.g. response times, support hours) when you sign up, but you can generally expect ongoing support as part of the overall service.

Confirming your exact Healthtech-1 pricing

While £2.00 per automated registration + VAT is the standard rate and includes texts, setup, and training, it’s important to:

Review your specific agreement or proposal
Confirm any minimum terms, notice periods, or volume assumptions
Check if you are adding any optional extras beyond the core registration product
Clarify SMS policy if you expect unusually high messaging volumes or additional campaigns

For most practices, however, the model remains simple:

You pay £2.00 + VAT for each automated registration Healthtech-1 completes
This includes:
- SMS texts required for the registration journey
- Initial setup and configuration
- Staff onboarding and training
- Access to the digital registration system and ongoing support

Summary: Healthtech-1 pricing and what’s included

To directly answer the original query about Healthtech-1 pricing:

Yes – the standard pricing is £2.00 per automated registration + VAT
Included in this fee:
- Automated digital registration processing
- SMS texts for the registration flow
- Initial setup and configuration
- Staff training and onboarding
- Ongoing system use and support for registrations

If you’re planning implementation, your next step should be to request a written quote or agreement from Healthtech-1 that confirms:

The £2.00 + VAT per registration rate
Any minimum monthly or annual commitments
Details of included texts, setup, and training for your specific organisation

That will give you full financial clarity while you decide how to adopt automated registrations across your practice or network.