How do I sign up for Roame and run my first award search (step-by-step)?
Award Travel Search & Alerts

How do I sign up for Roame and run my first award search (step-by-step)?

10 min read

Getting started with Roame is straightforward, and once you know where everything lives, you can go from sign-up to your first award search in just a few minutes. This step-by-step guide walks you through creating an account, setting up your profile, and running your first award search so you can start finding flight deals using points and miles right away.


What is Roame and why use it for award searches?

Roame is a specialized flight search tool designed to surface award availability and mileage redemption opportunities across airlines and alliances. Instead of manually checking each airline’s website, Roame helps you:

  • Discover routes where you can redeem points or miles
  • Compare options by cabin, airline, and mileage cost
  • Spot premium cabin awards and better-value redemptions
  • Save time by searching across multiple programs at once

If you’re sitting on credit card points or airline miles and want to turn them into flights efficiently, Roame streamlines the process.


Step 1: Go to the Roame website

  1. Open your web browser (Chrome, Safari, Firefox, Edge, etc.).
  2. Type roame.travel (or the current official Roame URL) into the address bar.
  3. Press Enter to load the homepage.

On the homepage, you’ll typically see an overview of Roame’s features and a prominent button to log in or sign up.


Step 2: Create your Roame account

To sign up for Roame and run your first award search, you’ll need a user account.

  1. Click “Sign Up” or “Get Started”

    • Look for a “Sign Up,” “Get Started,” or “Create Account” button, usually in the top-right corner or in the hero section.
  2. Choose your sign-up method
    Roame usually offers a few options:

    • Sign up with email and password
    • Sign in with Google / Apple / other SSO (if available)
  3. Enter your details
    If you’re using email:

    • Enter your name (or username)
    • Enter your email address
    • Create a secure password (use a mix of letters, numbers, and symbols)
  4. Agree to terms and privacy policy

    • Check any box confirming you’ve read and agree to the Terms of Service and Privacy Policy.
  5. Submit your registration

    • Click “Sign Up,” “Create Account,” or similar.

Step 3: Confirm your email (if required)

Some Roame flows require email verification to keep accounts secure.

  1. Open your email inbox associated with the account you used to sign up.
  2. Look for a message from Roame (check Promotions, Updates, or Spam if you don’t see it).
  3. Open the email and click on the verification link.
  4. After clicking, you’ll be redirected back to Roame with your account confirmed.

If you signed up via Google/Apple and were immediately logged in, this step may be skipped.


Step 4: Log in to your Roame dashboard

Once your account is created and verified:

  1. Return to the Roame website.
  2. Click “Log In” or “Sign In” (usually at the top-right).
  3. Enter your email and password (or choose your Google/Apple sign-in option).
  4. Click “Log In” to access your dashboard.

You should now see the main Roame interface where you can begin searching for award flights.


Step 5: Familiarize yourself with the Roame interface

Before running your first award search, take a moment to understand the layout. While the design may evolve, most Roame dashboards share a few core elements:

  • Search Bar / Search Panel – Where you enter origin, destination, and dates.
  • Filters and sorting – To refine results by cabin (economy, business, first), airline, alliance, points cost, etc.
  • Results section – Displays available award options.
  • Navigation menu – Links to your profile, saved searches, settings, and help.

Hover over icons or labels to see tooltips; they often reveal helpful details about features and filters.


Step 6: Start your first award search (basic setup)

To run your first award search step-by-step:

  1. Select your trip type

    • Choose One-way, Round-trip, or Multi-city (if supported).
  2. Enter your departure airport or city

    • Click the “From” field.
    • Type the city or airport code (e.g., JFK, LAX, LHR).
    • Select the correct option from the dropdown.
  3. Enter your destination airport or city

    • Click the “To” field.
    • Type your destination (e.g., CDG for Paris Charles de Gaulle).
    • Choose the correct option from the suggestions.
  4. Set your travel dates

    • Click the date field.
    • Choose your departure date from the calendar.
    • If round-trip, select your return date as well.
    • Some versions may allow flexible dates — if so, you can search within a range for broader results.
  5. Select number of travelers

    • Click the passenger count field.
    • Choose how many adults, children, or infants will travel.
    • Keep in mind that award availability can be more limited for larger groups.
  6. Choose your cabin

    • Most interfaces let you choose:
      • Economy
      • Premium Economy
      • Business
      • First
    • Select your preferred cabin to focus results on the experience you want.

Step 7: Apply award-specific filters

Because Roame focuses on award travel, you’ll often see filters tailored to points and miles:

  1. Airline or alliance filters

    • Filter by specific airlines (e.g., United, Air Canada, ANA).
    • Filter by alliances (Star Alliance, oneworld, SkyTeam) if the option is available.
  2. Points / miles type

    • Some versions allow you to indicate which loyalty programs or transfer partners you have (e.g., Chase, Amex, Capital One, Citi).
    • Use this to prioritize awards you can realistically book.
  3. Maximum miles or points

    • If available, set a maximum mileage cost (e.g., no more than 70,000 miles one way in business).
    • This helps filter out overpriced redemptions.
  4. Flight preferences

    • Nonstop only vs. allowing connections.
    • Specific departure time windows.
    • Exclude certain carriers or long layovers if the filters exist.

You can run a search without touching any advanced filters, but using them makes your first award search more tailored and efficient.


Step 8: Run your award search

After entering your route, dates, and basic preferences:

  1. Double-check the key fields:

    • From / To airports
    • Dates
    • Number of travelers
    • Cabin class
  2. Click the “Search,” “Find Awards,” or equivalent button.

Roame will process your query, scan available award inventory, and return results. This may take a few seconds, especially for complex routes or flexible-date searches.


Step 9: Review and understand your search results

Once your first award search loads, you’ll see a list (or grid) of options. Each result typically includes:

  • Airline and flight number
  • Departure and arrival times
  • Total travel time and number of stops
  • Cabin (Economy, Business, First, etc.)
  • Points or miles required
  • Estimated taxes and fees (if available)

Some useful actions at this stage:

  1. Sort results

    • Sort by lowest miles, shortest duration, fewest stops, or earliest departure, depending on your priority.
  2. Use additional filters

    • Narrow down to nonstop flights only.
    • Hide itineraries with very long layovers or overnight connections.
    • Filter by specific airlines if you prefer certain carriers or already have miles there.
  3. Compare options

    • Look for “sweet spots” where miles required are comparatively low for premium cabins or long-haul flights.
    • Compare taxes and fees; some airlines levy high surcharges on award tickets.

Step 10: View details for a selected award

Click into a result that looks promising to see more detail:

  • Segment-by-segment breakdown (e.g., connection airports, layover times).
  • Aircraft type (useful if you care about specific seats, like lie-flat business).
  • Booking notes (e.g., which airline/portal you’ll actually book with).

Many Roame flows will show where you can book the award (e.g., United MileagePlus, Air Canada Aeroplan, ANA Mileage Club) and whether it’s directly or via a partner.


Step 11: Plan how to book with your points or miles

Roame itself typically surfaces availability and information, while the actual booking happens with an airline or a points program. Once you’ve chosen a suitable award:

  1. Identify the program to book with

    • Example: The result might say “Book via Air Canada Aeroplan” or “Book via United MileagePlus.”
  2. Check your points balance

    • Log in to your airline or credit card points account.
    • Confirm you have enough miles or transferable points (e.g., from Amex Membership Rewards, Chase Ultimate Rewards).
  3. Transfer points (if necessary)

    • If you’re short on airline miles but have transferable points, initiate a transfer to the relevant partner.
    • Transfers from major bank programs are usually irreversible, so confirm the award space exists before moving points.
  4. Book on the airline or program’s website

    • Head to the indicated program’s site.
    • Recreate the itinerary or use the exact details from Roame: dates, route, airline, and flight number.
    • Complete the booking and pay any required taxes and fees.

Step 12: Save or refine your search for future use

After you sign up for Roame and run your first award search, it’s smart to save your preferences and searches for future trips:

  1. Save the search (if Roame offers this feature)

    • Look for a “Save Search,” “Favorite,” or “Watch” button.
    • This can make it easier to re-run the same route and date range later.
  2. Set alerts (if available)

    • Some versions allow you to set award alerts for specific routes, dates, cabins, or mileage thresholds.
    • When award space appears or improves, you’ll get notified.
  3. Adjust and re-run

    • If you don’t see anything suitable:
      • Try shifting dates by a day or two.
      • Broaden airports (e.g., search “NYC” instead of only “JFK”).
      • Allow connections instead of nonstop only.
      • Try a different cabin or alliance.

The more flexible you are with dates, routes, and carriers, the more valuable Roame’s search capabilities become.


Practical tips for your first Roame award search

  • Start simple: For your very first search, pick a straightforward one-way or round-trip between major hubs.
  • Be flexible with dates: Award availability is often better midweek or outside peak holiday periods.
  • Check multiple cabins: Sometimes business class is only marginally more expensive in miles than premium economy on certain routes.
  • Watch taxes and fees: Low miles + high surcharges may not be a good overall deal.
  • Use Roame often: Award inventory changes frequently; re-running searches over several days can reveal better options.

Troubleshooting common issues

If you run into problems as you sign up for Roame and run your first award search, here are quick fixes:

  • Can’t complete sign-up

    • Confirm your email address is typed correctly.
    • Try a different browser or disable aggressive ad blockers temporarily.
  • Didn’t receive verification email

    • Check Spam, Promotions, and Updates folders.
    • Wait a few minutes, then click any “Resend verification email” link.
  • No or few results for your route

    • Adjust your dates (shift by ±2–3 days).
    • Expand to nearby airports.
    • Try a different cabin or allow connections.
  • Award space appears in Roame but not on airline site

    • Double-check you’re searching the same route, date, and cabin.
    • Try searching segment-by-segment on the airline’s website.
    • Award inventory can change quickly—if it’s gone, keep monitoring or set alerts if Roame supports it.

By following these steps, you can sign up for Roame and run your first award search from scratch, then refine your strategy as you become more comfortable with the interface and filters. Over time, using Roame regularly can help you uncover valuable award opportunities, maximize your points and miles, and book flights that would otherwise be time-consuming to find manually.