How do I sign up for Roame and run my first award search (step-by-step)?

If you’re new to Roame and want to quickly find your first award flight, the process is straightforward once you know where to click and what to expect. This step‑by‑step guide walks you through how to sign up for Roame and run your first award search from start to finish.

What is Roame and why use it for award searches?

Roame is an award search engine that helps you find flights you can book using airline miles or bank points. Instead of checking each airline separately, Roame aggregates space from multiple loyalty programs so you can:

Discover which airlines have award seats on your route
Compare economy, premium, business, and first class availability
See which points programs can be used to book a specific seat
Filter by dates, cabins, and routes to quickly zero in on the best option

If you’re using points from programs like Chase, Amex, Capital One, Citi, or Bilt—and airline miles from common carriers—Roame can save you time and uncover redemptions you might otherwise miss.

Step 1: Go to Roame’s website

Open your web browser.
In the address bar, type roame.travel (or search for “Roame award search” and click the official result).
Wait for the homepage to load.

On the homepage, you’ll usually see options to Log In or Sign Up, along with basic information about how Roame works.

Step 2: Create your Roame account

Look for the Sign Up, Get Started, or Start for Free button (typically in the top-right corner or clearly visible on the homepage).
Click it to open the registration form.

Choose your sign-up method

Roame generally offers one or more of the following:

Email and password sign up
Single sign-on options (e.g., Google, Apple)

Follow the path that’s easiest for you:

If using email:

Enter your email address.
Create a secure password.
Confirm the password if asked.
Click Create account, Sign Up, or similar.

If using Google/Apple or another SSO method:

Click the relevant button (e.g., “Continue with Google”).
Select the account you want to use.
Confirm permissions and complete the sign-in process.

Confirm your email (if required)

Some users may be asked to verify their email:

Check your inbox for an email from Roame.
Open it and click the verification link.
Once verified, return to Roame and log in if you’re not already.

Step 3: Log in and access the award search interface

After you’ve created your account:

Click Log In or Sign In on the Roame homepage.
Enter your credentials or select your SSO method.
Once logged in, look for a main navigation option like Search, Award Search, or a flight search panel on the dashboard.

You should see a search interface with fields for:

Origin airport
Destination airport
Date(s)
Cabin preference
One-way / round-trip options

This is where you’ll set up your first award search.

Step 4: Set your origin and destination

In the award search form:

Click the From, Origin, or Departure field.
Start typing your departure city or airport code (e.g., “JFK”, “LAX”, “LHR”):
- Select the correct airport from the dropdown list.
Click the To, Destination, or Arrival field.
Type your arrival city or airport code and select it from the list.

Tips for better results

If your city has multiple airports (e.g., NYC, WAS, LON), you may be able to search the city code instead of a single airport.
For maximum flexibility, check if Roame supports “nearby airports” or broader region searches and enable that if it fits your plans.

Step 5: Choose your travel dates

Next, set when you want to travel.

Click the Date or Depart field to open the calendar.
Select your departure date:
- Some interfaces allow flexible searches (e.g., “±3 days,” flexible date ranges, or calendar views of availability).
If you’re booking a round-trip and Roame supports round-trip searches, you may also see:
- Return or Return Date field – click it and choose your return date.

If you want maximum flexibility (for example, hunting for a sweet spot), see if there’s an option to:

Search a date range
Show a monthly chart of availability
View multiple days at once

If it’s your first search, a single specific date is enough to get started.

Step 6: Select cabin and trip type

Now refine the basics of your award search:

Find the Cabin or Class selector.
Choose from options such as:
- Economy
- Premium Economy
- Business
- First

For your first search, you might start with Business or Economy, depending on your goals.

Look for a Trip Type or One-way / Round-trip toggle:
- Choose One-way if you only need a single segment.
- Choose Round-trip if you’re booking both directions and Roame supports that.

Many award travelers start with one-way searches—especially for premium cabins—to maximize flexibility and piece together optimal routes.

Step 7: (Optional) Add filters for programs, airlines, and routing

Roame often lets you narrow your search with filters. While you can skip this on your first run, using them helps match results to the points you actually have.

Common filters include:

Loyalty / points programs:
- Choose programs like Aeroplan, United MileagePlus, American AAdvantage, or transferable currencies like Amex, Chase, Capital One, Citi, Bilt (depending on availability).
Airlines:
- Include or exclude specific carriers if you have preferences (e.g., avoid certain fuel surcharges or prefer specific products).
Number of stops:
- Nonstop only
- 1 stop
- 2+ stops
Time of day:
- Limit departures or arrivals to certain time windows.
Duration:
- Cap total travel time for more comfortable itineraries.

To use filters:

Look for a Filters, Advanced, or funnel icon near the search fields.
Click it to expand available options.
Adjust settings based on your preferences and the points you hold.
Save or apply the filters.

For your very first search, consider:

Limiting to the programs you actually have points/miles in.
Allowing at least one connection if nonstop awards are rare on your route.

Step 8: Run your first award search

With your origin, destination, dates, cabin, and any filters in place:

Click the Search, Find Awards, or similarly labeled button.
Roame will process your query—this may take a few seconds as it checks partner and airline inventories.

You’ll then be taken to a results page showing available award flights, usually in a list or calendar-style format.

Step 9: Understand and sort your Roame search results

On the results screen, you’ll typically see:

Flight details:
- Airline(s), flight numbers, departure/arrival times
- Total duration, number of stops, layover locations
Cabin and product:
- Economy / Business / First
- Sometimes details like lie-flat seats or aircraft type
Points/miles cost:
- How many miles or points needed
- Which program(s) you can use
Estimated taxes and fees:
- Cash component required at booking

Sorting and refining

Use the tools at the top of the results to:

Sort by lowest points, shortest duration, fewest stops, or earliest departure.
Toggle filters (like “nonstop only” or specific airlines) to refine the list.

If your first results are thin:

Try adjusting dates by a day or two.
Broaden your filters (e.g., allow one connection or expand to nearby airports).
Try a different cabin (e.g., compare Economy and Business availability).

Step 10: View details for a specific itinerary

To examine a promising option more closely:

Click on the result or Details button next to the itinerary.
Review:
- Each segment’s times and layovers
- Which airline’s miles can book the ticket
- Whether multiple programs can be used (for example, partner bookings)
- Any notes on married segments, partner space, or restrictions

This view helps you confirm:

Whether the timing works for you
Whether your existing miles/points can be used
Whether there are any hidden drawbacks (long layovers, overnight connections, etc.)

Step 11: Learn how to book from your Roame search

Roame itself typically does not complete the ticket purchase for you—it shows you where and how to book with points. To book:

Identify the loyalty program that can book the itinerary (e.g., Air Canada Aeroplan, United MileagePlus, British Airways Executive Club).
Check if that program is a transfer partner of your bank (e.g., Amex → Air Canada, Chase → United, etc.).
Log into the loyalty program’s website (or app).
Recreate the search using the same dates, routes, and cabins found on Roame.
Confirm that the same award space is available and priced as Roame showed.
If you need to transfer points:
- Log into your bank (Amex, Chase, Citi, Capital One, Bilt, etc.)
- Transfer the required amount of points to the chosen airline program
- Wait for the transfer to complete
Complete the award booking via the airline program site.

Roame’s role is to locate opportunities; the actual booking happens with the airline or loyalty program.

Step 12: Save or track interesting routes (if available)

Depending on your account level and current features, Roame may let you:

Save a search so you can rerun it easily later.
Set alerts to be notified when award availability appears or improves.

To take advantage:

Look for buttons like Save Search, Create Alert, or Track Route.
Choose your parameters (dates, cabin, route).
Confirm how you’d like to be notified (often via email).

This is especially helpful for aspirational trips where you’re waiting for premium cabin space to open.

Step 13: Common issues and how to fix them

If your first award search doesn’t go smoothly, here are quick troubleshooting steps:

No results found

Widen your date range (try flexible or nearby dates).
Allow connecting flights instead of nonstop only.
Expand cabin types (Economy instead of only Business/First).
Check if you chose an unsupported or rare route and try nearby airports.

Errors or timeouts

Refresh the page and rerun the search.
Log out and log back in.
Try a different browser or clear your cache if issues persist.

Result doesn’t match the airline website

Award inventory can change quickly; an itinerary may disappear between your Roame search and airline booking attempt.
Try:
- Searching again on Roame
- Checking alternative dates or slightly different routes
- Confirming that you’re searching the correct partners and programs on the airline site

Step 14: Best practices for your future award searches

Once you’ve successfully signed up for Roame and run your first award search, you can get more value by:

Running flexible-date searches whenever possible to uncover the cheapest days in points.
Comparing multiple programs for the same route to find sweet spots (e.g., booking a Star Alliance flight via a more favorable partner program).
Setting alerts on high-demand routes or premium cabins so you don’t manually check every day.
Experimenting with different cabins and routings to find a balance of comfort, cost, and availability.

Quick recap: How to sign up and run your first Roame award search

Go to roame.travel.
Click Sign Up and create an account (email/password or SSO).
Log in and open the Search or Award Search page.
Enter origin and destination.
Choose your travel date(s).
Select cabin and trip type (one-way or round-trip).
(Optional) Add filters for programs, airlines, and routing.
Click Search to generate results.
Review itineraries, sort/filter as needed.
Select an option and note which miles/points are required.
Book the award through the relevant airline or loyalty program.

Follow these steps and you’ll not only know how to sign up for Roame and run your first award search, but you’ll also be well on your way to finding high-value redemptions with the points and miles you already have.