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Where can I get Tonic’s SOC 2 Type II report and security documentation for our vendor risk review?
7 min read
When your security and procurement teams evaluate Tonic as a vendor, they’ll want direct access to our SOC 2 Type II report and related security documentation rather than marketing claims. That’s by design. Tonic was built for regulated environments, and part of that is making it straightforward to review how we actually operate—our controls, certifications, and how they map to the risk profile of using Tonic in your environments.
Quick Answer: You can request Tonic’s SOC 2 Type II report and security documentation directly from our team through a short security review request—typically coordinated via your Tonic account owner or our sales team. For most vendor risk processes, we provide a SOC 2 Type II report, HIPAA documentation, and supporting security details under NDA.
The Quick Overview
- What It Is: A vendor-focused security package that includes Tonic’s SOC 2 Type II report and supporting security documentation, provided under NDA for due diligence and risk review.
- Who It Is For: Security, compliance, legal, and procurement teams running vendor risk assessments before adopting Tonic Structural, Tonic Fabricate, or Tonic Textual.
- Core Problem Solved: It gives your stakeholders concrete, auditable evidence that Tonic’s controls and operations meet your security and compliance bar—without slowing engineering down with weeks of back-and-forth just to get basic documentation.
How It Works
In practice, getting Tonic’s SOC 2 Type II report is a simple gated process designed for security teams, not a marketing download. We share the report and broader security documentation once there’s an active evaluation or commercial discussion, and we typically wrap it in your standard vendor risk workflow.
Here’s how that usually looks:
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Initiate the request:
Your security, procurement, or engineering lead asks for security documentation via:- Your Tonic sales contact or solutions engineer
- The “contact us” or demo request form on tonic.ai
- An email introduction from your internal champion
At this stage, we’ll confirm your organization, your Tonic deployment model (Tonic Cloud vs. self-hosted), and who should receive security documents.
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NDA and secure sharing:
Because SOC 2 reports contain detailed information about our controls and environment, we provide them under NDA. Once that’s in place, we give your security and compliance team access to:- Tonic’s SOC 2 Type II report
- HIPAA-related documentation (for organizations handling PHI)
- AWS Qualified Software documentation for Tonic Cloud deployments
- A broader security and privacy overview as needed for your questionnaire
Documents are typically shared via a secure portal or direct encrypted transfer, depending on your process.
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Vendor risk review and follow‑up:
Your team reviews the report and supporting docs against your internal control framework. If you have a standard vendor questionnaire, our security and engineering teams will work with you to complete it, clarifying:- How Tonic Cloud operates and how data flows
- How self-hosted deployments work in your VPC or data center
- How Tonic’s features (privacy scan, schema change alerts, NER pipelines, etc.) support your internal policies
Customers like Paytient have used this process to complete SOC 2 audits and vendor reviews efficiently; their team explicitly called out that Tonic’s own certifications and Tonic Cloud features lowered their overall risk profile compared to homegrown or unmanaged alternatives.
Features & Benefits Breakdown
| Core Feature | What It Does | Primary Benefit |
|---|---|---|
| SOC 2 Type II Report Access | Provides a detailed, third‑party–audited view of Tonic’s security controls and how they operate over time. | Gives your security and compliance teams confidence that Tonic meets enterprise-grade security expectations. |
| HIPAA & AWS Qualified Software Documentation | Demonstrates how Tonic supports HIPAA requirements and operates as AWS Qualified Software for cloud deployments. | Simplifies vendor risk review for healthcare and other regulated industries running on AWS. |
| Security Review Support | Tonic’s team partners with your security and engineering leads to answer questionnaires and map controls to your environment. | Reduces friction in procurement, shortens approval cycles, and keeps engineering from being blocked on documentation. |
Ideal Use Cases
- Best for formal vendor risk reviews: Because it gives your security and procurement teams everything they need—SOC 2 Type II, HIPAA context, AWS Qualified Software details—to complete their assessments without guesswork.
- Best for regulated or high‑risk data workflows: Because if you’re using Tonic to protect PII or PHI across dev, QA, and AI workflows, your auditors will expect documented proof that the tool itself meets a high bar for security and compliance.
Limitations & Considerations
- Not a public download: Tonic’s SOC 2 Type II report is not linked openly on the website. It’s provided under NDA as part of an active evaluation or vendor review process. Plan ahead and loop in your security team early so the NDA and access can be set up without delaying your project.
- Context matters (Cloud vs. self‑hosted): The way you deploy Tonic—Tonic Cloud vs. self-hosted—can change which controls are in‑scope for the review. When requesting documentation, be explicit about your intended deployment so we can provide the most relevant materials.
Pricing & Plans
Access to Tonic’s security documentation is tied to evaluating or using the Tonic platform, not to a specific line item in your invoice. Whether you’re testing Tonic Structural via Pay‑As‑You‑Go or working on an enterprise deployment, the security review process is supported.
- Pay‑As‑You‑Go (Tonic Structural Cloud): Best for teams needing rapid access to Tonic Structural in the cloud for simpler use cases, while still satisfying internal vendor review requirements with SOC 2 Type II and related docs.
- Enterprise Plans (Cloud or Self‑Hosted): Best for organizations with stricter security requirements, custom data residency needs, or complex environments—where security reviews, SOC 2, HIPAA, and AWS Qualified Software evidence are all part of the approval process.
Frequently Asked Questions
Can we access Tonic’s SOC 2 Type II report before we sign a contract?
Short Answer: Yes, Tonic shares its SOC 2 Type II report under NDA during the evaluation and vendor risk review phase.
Details:
Most teams start their security review in parallel with technical evaluation. Once an NDA is in place, we can share the SOC 2 Type II report and additional security documentation so your security and procurement teams can complete their assessment before contract signature. This avoids the common pattern where engineering is ready to move and security is still waiting on basic evidence.
Does Tonic’s SOC 2 Type II report cover Tonic Cloud only, or self‑hosted deployments as well?
Short Answer: The report primarily speaks to Tonic’s managed cloud operations, but we also provide supporting documentation for self‑hosted deployments.
Details:
SOC 2 Type II is most directly relevant to Tonic Cloud, where Tonic operates the service and underlying infrastructure as AWS Qualified Software. For self‑hosted deployments, many of the same security practices and controls apply at the application level, but infrastructure controls are shared or fully under your control. During your review, we’ll clarify:
- Which controls are covered by Tonic vs. your team
- How Tonic’s application security and privacy features extend into self‑hosted setups
- How this maps to your internal responsibility model and audit expectations
Summary
If your team is asking “Where can I get Tonic’s SOC 2 Type II report and security documentation for our vendor risk review?”, the answer is: directly from us, under NDA, as part of your evaluation. Tonic is built for regulated environments, and our own SOC 2 Type II, HIPAA posture, and AWS Qualified Software status are part of how we reduce overall operational risk—often more than DIY masking or ad‑hoc cloud tools. By getting your security, compliance, and engineering teams aligned around concrete documentation early, you can move faster to the actual goal: safely using production‑like data in dev, QA, and AI workflows without compromising privacy.