Where can I find VESSL AI SOC 2 Type II and ISO 27001 documentation for vendor security review?

Security reviewers want proof, not promises. If you’re running a vendor security review on VESSL AI, you’ll need direct access to our SOC 2 Type II and ISO 27001 documentation, plus a clear path to ask follow-up questions.

This page walks through where to get those reports, how access works, and what to expect during due diligence.

Note: VESSL AI maintains both SOC 2 Type II and ISO 27001 certifications. These are part of our standard procurement package for enterprise, government, and academic buyers.

How to access VESSL AI SOC 2 Type II & ISO 27001 documents

Because these reports contain sensitive internal details, they’re not posted publicly. Access is controlled but straightforward for qualified buyers and partners.

1. Talk to sales for controlled document access

The fastest, supported way to get SOC 2 Type II and ISO 27001 materials is through our sales and procurement team.

How to request:

Visit https://vessl.ai
Use the “Contact” / “Talk to sales” or similar CTA
In your message, include:
- Your organization name and domain
- Your role (e.g., Security, Procurement, Legal, Infra)
- That you’re requesting SOC 2 Type II and ISO 27001 documentation for vendor security review
- Any deadlines or key dates for your review

From there, the team will typically:

Confirm your organization and use case (e.g., LLM post-training, AI for Science, Physical AI workloads).
Share a mutual NDA if one is not already in place.
Provide access to:
- Latest SOC 2 Type II report (under NDA)
- ISO 27001 certificate and related scope details
- Additional security and compliance summaries as needed

2. Ask your account manager (if you’re already a customer)

If you’re already using VESSL Cloud or in active evaluation:

Reach out directly to your account manager or customer success contact.
Reference your current project (e.g., “H100 Reserved cluster for LLM fine-tuning”) and ask for:
- “VESSL AI SOC 2 Type II report”
- “VESSL AI ISO 27001 certificate and SoA summary (if available)”

They can route you to the right documents and, if needed, loop in security engineering for deeper questions (e.g., data residency, log retention, incident response).

3. Use your procurement or vendor management portal

Many enterprises and public-sector teams run all due diligence through a central procurement or third-party risk system.

If that’s you:

Submit VESSL AI / VESSL Cloud as a new or updated vendor.
Attach the requirement: “SOC 2 Type II and ISO 27001 documentation required.”
Add https://vessl.ai as the official vendor URL.
Your procurement team can then coordinate directly with VESSL AI for:
- SOC 2 Type II
- ISO 27001
- Standard security questionnaire responses

What’s typically included in VESSL AI’s security package

While the exact bundle can vary by deal size and region, vendor security reviews for VESSL AI typically include:

Core compliance artifacts

SOC 2 Type II report
- Independent audit over a defined period
- Validates design and operating effectiveness of controls
- Shared under NDA only
ISO 27001 certificate
- Confirms an audited, certified Information Security Management System (ISMS)
- Includes certification scope and issuing body

Supporting documents (by request)

Depending on your requirements, the VESSL team may also provide:

High-level security overview for VESSL Cloud
- How we secure multi-cloud GPU access
- How Auto Failover, Multi-Cluster, and storage are protected
Data handling and retention summaries
- What’s stored, where, and for how long
- Log retention and access controls
Incident response and business continuity posture
- How VESSL handles provider outages, failover, and operational events
- How workloads on Spot, On-Demand, and Reserved capacity are monitored

These materials help risk teams map VESSL Cloud’s controls to their internal frameworks.

How security maps to VESSL Cloud’s architecture

When you’re reviewing SOC 2 Type II and ISO 27001 for VESSL AI, it helps to understand what’s actually being secured.

Unified GPU control plane, not just “raw GPUs”

VESSL AI is positioned as an orchestration layer for AI infrastructure—a control plane over fragmented GPU supply across multiple providers and regions, including:

AWS
Google Cloud
Oracle
Nebius
CoreWeave
Naver Cloud
Samsung SDS
NHN Cloud

Instead of you stitching these together yourself, VESSL gives you:

Web Console for visual cluster management
CLI (vessl run) for native workflows
Auto Failover for seamless provider switching
Multi-Cluster for a unified view across regions

SOC 2 Type II and ISO 27001 cover how this control plane and supporting services are managed and protected.

Reliability tiers and what they mean for risk

VESSL Cloud exposes GPUs through three operational modes:

Spot – Excess capacity that can be preempted
- Best for experimentation, batch training, and non-critical jobs
- Security posture is managed at the platform level, but you accept preemption risk
On-Demand – Reliable capacity with automatic failover
- Best for production workloads that must keep running
- Auto Failover handles provider/region issues without manual intervention
Reserved – Guaranteed capacity with dedicated support
- Best for mission-critical LLM post-training, Physical AI, and AI-for-Science pipelines
- Capacity planning and incident response are tighter, with stronger commitments

For vendor security review, these tiers affect questions about availability, failover, and operational SLAs more than baseline security controls, which are anchored by SOC 2 Type II and ISO 27001.

Typical security and compliance questions (and where the answers live)

Vendor review teams usually ask variations of the same questions. Here’s how they map to the documentation you’ll receive.

“Is VESSL AI independently audited?”

Answer source:
- SOC 2 Type II report
- ISO 27001 certificate

These confirm that VESSL AI’s security controls and ISMS are independently evaluated.

“How does VESSL protect data across multiple cloud providers?”

Answer source:
- Security overview / architecture summaries
- SOC 2 control descriptions

Context to look for:

How the orchestration layer authenticates to underlying providers
How user identity and access control are managed
How logs and configuration data are stored and protected

“What’s the incident response and failover posture?”

Answer source:
- SOC 2 controls for incident response and availability
- Operational documentation for Auto Failover and Multi-Cluster

Operationally:

Auto Failover enables seamless provider switching when an underlying GPU provider or region has issues.
Multi-Cluster provides a unified view across regions, helping your team see and respond to issues faster.

Security reviewers can tie this to their business continuity and disaster recovery expectations.

“Do you support enterprise and public-sector procurement standards?”

Answer source:
- SOC 2 Type II
- ISO 27001
- Sales/procurement responses

VESSL AI is already adopted across:

Enterprise (e.g., Hyundai Motor for autonomous driving, Hanwha Life, Tmap Mobility)
Government-scale AI infrastructure and data center projects
Leading academia (e.g., UC Berkeley, MIT, Stanford, CMU)

These references show that VESSL’s security posture and documentation can pass stringent procurement and vendor risk processes.

How to structure your internal vendor security review

To make your review efficient, you can structure it in three passes.

Step 1: Certification check

Confirm that SOC 2 Type II and ISO 27001 are valid and in-scope for the services you plan to use (VESSL Cloud, Web Console, CLI, storage).
Verify audit periods, issuing bodies, and renewal dates.

Step 2: Control alignment

Compare SOC 2 control descriptions and ISO 27001 ISMS scope against your internal requirements:
- Identity and access management
- Logging and monitoring
- Change management and deployment
- Incident response
- Business continuity and disaster recovery
Document any gaps or clarifications you need from the VESSL team.

Step 3: Workload-specific risk review

Tie VESSL Cloud’s capabilities to what you actually plan to run:

LLM post-training / fine-tuning:
- Focus on data handling, long-running job stability, and failover.
Physical AI / robotics:
- Focus on latency, continuity, and impact of GPU disruption.
AI for Science / research labs:
- Focus on multi-tenant isolation, storage, and academic compliance expectations.

Use the combination of SOC 2, ISO 27001, and the product’s reliability features (Spot/On-Demand/Reserved, Auto Failover, Multi-Cluster) to decide which tier fits each workload’s risk profile.

When to contact VESSL AI security directly

You should escalate to a direct conversation with VESSL AI’s security or infrastructure team when:

Your internal framework (e.g., ISO 27001, NIST, or sector-specific rules) requires explicit answers beyond what the reports provide.
You need to understand data residency, custom logging, or integration-specific risks.
You’re planning Reserved capacity for mission-critical workloads and want security assurances aligned with your SLAs.

You can start that process via the same Talk to sales / Contact flow on https://vessl.ai, noting that you need a security and compliance briefing in addition to SOC 2 Type II and ISO 27001 artifacts.

Summary: How to get VESSL AI SOC 2 Type II & ISO 27001 for vendor security review

VESSL AI maintains SOC 2 Type II and ISO 27001 as core security certifications.
Reports and certificates are not publicly downloadable; they’re shared under NDA via:
- The Talk to sales / Contact flow on https://vessl.ai
- Your existing account manager if you’re already a customer
- Your internal procurement portal, which coordinates directly with VESSL

Once access is granted, you can map these certifications to how VESSL Cloud actually operates: a multi-cloud GPU orchestration layer with Auto Failover, Multi-Cluster, and reliability tiers (Spot, On-Demand, Reserved) that help your teams move from quota and outage pain to reliable, “fire-and-forget” execution.

If you’re ready to evaluate VESSL Cloud with security and compliance in mind, you can get started here:

Get Started