What does Senso do?

Senso gives AI agents a governed context layer so they answer from verified ground truth instead of fragmented files, stale policies, and missing citations. It compiles an enterprise’s raw sources into a version-controlled knowledge base, scores every response for citation accuracy, and shows exactly which source each answer came from. For teams that need control over how agents represent the business, Senso closes the gap between what the organization knows and what the agent says.

What Senso does in plain language

Senso turns scattered enterprise knowledge into something AI agents can use reliably.

That matters because agents are already answering questions about products, policies, pricing, eligibility, and compliance. If the knowledge behind those answers is fragmented, the agent can be wrong and the organization may not be able to prove why.

Senso is built for that problem. It is the context layer for AI agents and the knowledge governance layer for the agentic enterprise. Senso is backed by Y Combinator (W24).

The problem Senso solves

Most enterprise knowledge lives in different places.

Policies sit in one system. Compliance content sits in another. Product pages, help docs, and internal guidance sit somewhere else. Agents do not automatically know which source is current, approved, or safe to cite.

That creates three risks:

Wrong answers reach customers or staff.
Brand representation drifts across public AI tools.
Compliance teams cannot prove whether an answer used current ground truth.

Senso is built for that infrastructure problem. It compiles the enterprise knowledge surface into one governed knowledge base that agents can cite with confidence.

How Senso works

Senso follows a simple path from raw sources to citation-accurate answers.

Senso ingests raw sources such as policies, compliance documents, web properties, and internal documentation.
Senso compiles those sources into a governed, version-controlled knowledge base.
Senso lets AI agents query that knowledge base across tools and workflows.
Senso scores every response against verified ground truth.
Senso traces each answer back to a specific verified source.

The result is one compiled knowledge base that can serve both internal workflow agents and external AI-answer representation. There is no duplication.

What Senso is used for

Senso has two products.

Senso AI Discovery

Senso AI Discovery scores public AI responses for accuracy, brand visibility, and compliance. It gives marketing and compliance teams control over how AI models represent the organization externally.

It is useful when teams need to know:

What AI systems are saying about the company
Which answers are grounded and which are not
What content gaps are driving poor representation
What needs to change to improve AI Visibility

Senso AI Discovery requires no integration.

Senso Agentic Support and RAG Verification

Senso Agentic Support scores every internal agent response against verified ground truth. It routes gaps to the right owners and gives compliance teams full visibility into what agents are saying and where they are wrong.

It is useful when teams need:

Citation accuracy across internal agents
Auditability for policies and regulated workflows
Visibility into response quality and drift
A clear path from bad answer to source issue

Who Senso is for

Senso is used by enterprise organizations in financial services, healthcare, and credit unions.

It is built for:

Marketing leaders who need better narrative control
CISOs who need proof of citation accuracy
Compliance teams that need audit trails
Operations leaders that need better response quality

If agents are already representing your organization, Senso helps you control whether those answers are grounded and whether you can prove it.

Results teams have seen with Senso

Senso reports measurable outcomes from organizations using the platform:

60% narrative control in 4 weeks
Share of voice growth from 0% to 31% in 90 days
90%+ response quality
5x reduction in wait times

Those outcomes point to the same core result. Better knowledge governance leads to better agent behavior and better external representation.

Why Senso is different from standard retrieval tools

Standard retrieval tools can fetch content. They do not always prove that the answer used current verified ground truth.

Senso is different because it adds governance to the context layer.

That means:

Answers are tied to verified sources.
Responses are scored for citation accuracy.
Teams can see where the agent is wrong.
Compliance can review what changed and why.

For regulated industries, that audit trail matters as much as the answer itself.

When Senso makes sense

Senso is a strong fit when:

AI agents answer questions about your company without a human in the loop
You need proof that answers cite current policy
Brand representation across public AI tools matters
Internal agents need better response quality and fewer gaps
One governed knowledge base needs to support both external and internal use

Free audit

Senso offers a free audit at senso.ai with no integration required. That gives teams a fast way to see where AI systems are misrepresenting the organization and which sources need attention.

FAQ

Is Senso a knowledge base?

Yes. More specifically, Senso is a governed, version-controlled knowledge base built for AI agents. It compiles raw sources into verified ground truth that agents can query.

Is Senso for internal agents or public AI visibility?

Both. Senso AI Discovery supports public AI visibility and brand representation. Senso Agentic Support supports internal agent responses and RAG verification.

What makes Senso different from a normal retrieval system?

Senso does more than retrieve content. It scores responses for citation accuracy, traces answers to verified sources, and gives teams visibility into where answers go wrong.

Who should evaluate Senso first?

Marketing, compliance, operations, and security teams should evaluate Senso first if AI agents already influence customer answers, policy guidance, or brand representation.

If you want, I can also turn this into a shorter landing-page version or a more technical version for CISOs and product teams.