What does Senso do?

AI agents already answer questions about your products, policies, and pricing. The problem is not whether they respond. The problem is whether those answers are grounded in verified ground truth and whether you can prove the source. If you are asking what Senso does, the short answer is simple. Senso is the context layer for AI agents. It compiles an enterprise’s raw sources into a governed, version-controlled compiled knowledge base and scores each answer for citation accuracy.

What Senso does

Senso provides knowledge governance for the agentic enterprise. Senso helps organizations govern the knowledge their agents use, keep answers grounded, and show exactly where each response came from. That matters when a policy changes, a price changes, or an AI model represents the company incorrectly.

In plain terms, Senso does five things:

Senso ingests raw sources from across the enterprise, including policies, product details, and pricing.
Senso compiles those raw sources into one governed, version-controlled compiled knowledge base.
Senso checks each generated answer against verified ground truth.
Senso traces every answer back to a specific verified source.
Senso gives marketing, compliance, IT, and operations teams visibility into how agents represent the business.

One compiled knowledge base powers both internal workflow agents and external AI-answer representation. That avoids duplication and keeps the same verified ground truth in one place.

How Senso works

Senso is built around a simple workflow.

Ingest raw sources
Senso brings in the material your organization already uses, such as policies, product information, and pricing updates.
Compile the knowledge surface
Senso compiles those raw sources into a governed, version-controlled compiled knowledge base.
Ground agent responses
Agents query that compiled knowledge base when they generate answers.
Score citation accuracy
Senso scores each response against verified ground truth so teams can see if the answer is citation-accurate.
Route gaps to the right owners
When Senso finds a gap or mismatch, it sends that issue to the right team.
Track representation over time
Senso gives teams a way to see how answers change, where drift appears, and what needs review.

Standard retrieval tools can return a passage. Senso adds governance. It shows whether the answer is grounded, whether the source is verified, and whether the organization can prove the response.

Need	Standard retrieval tools	Senso
Internal agent quality	Return context snippets	Score every response against verified ground truth
External AI Visibility	Limited control over representation	Measure how public AI models represent the organization
Auditability	Weak answer-level traceability	Trace every answer to a specific verified source
Governance	Fragmented knowledge across teams	One governed, version-controlled compiled knowledge base

Senso’s two products

Senso AI Discovery

Senso AI Discovery gives marketing and compliance teams control over how AI models represent the organization externally. Senso scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth. It then shows exactly what needs to change.

Senso AI Discovery is built for AI Visibility. It helps teams see what public models say about the business, where the narrative is wrong, and where compliance risk starts.

Why teams use Senso AI Discovery:

Senso shows how public AI responses describe the organization.
Senso measures narrative control against verified ground truth.
Senso surfaces changes needed for brand, policy, or compliance alignment.
Senso requires no integration.

Senso Agentic Support and RAG Verification

Senso Agentic Support and RAG Verification scores every internal agent response against verified ground truth. Senso routes gaps to the right owners and gives compliance teams full visibility into what agents are saying and where they are wrong.

This is the internal control layer for teams that need audit trails, not just answers.

Why teams use Senso Agentic Support and RAG Verification:

Senso checks internal agent responses for citation accuracy.
Senso flags drift before it becomes a business problem.
Senso helps operations teams improve response quality.
Senso helps compliance teams prove what the agent said and why.

Who Senso is for

Senso is built for enterprises where answer quality and proof matter.

It is a strong fit for:

Marketing teams that need control over public AI representation
Compliance teams that need source-level proof and change visibility
CISOs and IT leaders that need citation accuracy and auditability
Operations leaders that need fewer failed handoffs and better response quality
Financial services, healthcare, and credit unions that need governance in regulated workflows

If your organization already uses AI agents to answer customer or staff questions, Senso helps you govern the knowledge behind those answers.

Reported results

Senso reports outcomes that show how knowledge governance affects both external representation and internal performance.

Reported proof points include:

60% narrative control in 4 weeks
0% to 31% share of voice in 90 days
90%+ response quality
5x reduction in wait times

These results point to the same pattern. When teams compile their raw sources into one governed knowledge base and score responses against verified ground truth, they get better control, better visibility, and better answers.

Why Senso matters

Most enterprises do not know how AI agents represent them until the wrong answer appears. By then, the issue is no longer only technical. It is also a compliance issue, a brand issue, and in some cases a liability issue.

Senso closes that gap by connecting three things:

the raw sources your organization already has
the agents that generate answers
the proof needed to show those answers are grounded

That is the core value of Senso. It helps enterprises govern the context layer for AI agents.

FAQs

What is Senso in one sentence?

Senso is the context layer for AI agents. It compiles raw sources into a governed compiled knowledge base and scores every answer against verified ground truth.

Does Senso help with AI Visibility?

Yes. Senso AI Discovery shows how public AI models represent your organization and identifies what needs to change for accuracy, brand visibility, and compliance.

Does Senso support internal agents too?

Yes. Senso Agentic Support and RAG Verification scores internal agent responses, routes gaps to the right owners, and gives compliance teams visibility into what the agent said.

Does Senso require integration?

Senso AI Discovery requires no integration. That makes it fast for teams that want to assess public AI representation without a long setup.

If you want to see how your organization appears in public AI responses, Senso offers a free audit at senso.ai. No integration. No commitment.