
Terrakotta AI voicemail + voice cloning: how do I create a voice clone and generate voicemail scripts for my team?
For sales, support, and recruiting teams, voicemail is still one of the most powerful outbound channels—but recording, re‑recording, and personalizing messages for each rep is time‑consuming. Terrakotta’s AI voicemail + voice cloning features are designed to fix exactly that: you create a high‑quality voice clone once, then generate on‑brand voicemail scripts for your entire team in minutes.
This guide walks you through, step by step, how to create a voice clone in Terrakotta, generate voicemail scripts for different use cases, and roll everything out across your team in a way that’s compliant, consistent, and scalable.
What Terrakotta AI voicemail + voice cloning actually does
Before diving into the how‑to, it helps to understand what Terrakotta is doing behind the scenes.
At a high level, the Terrakotta AI voicemail + voice cloning workflow lets you:
- Clone a voice from a short, high‑quality recording (typically a founder, sales leader, or “brand voice” owner).
- Generate voicemail scripts tailored to your audience, industry, and offer, using your own tone and messaging guidelines.
- Standardize voicemail outreach across your team so everyone sounds on‑brand and follows the same best practices.
- Scale personalization by generating variations of the base script for different segments, stages, or campaigns.
Think of it as a way to “bottle” your best rep’s voicemail style, then give every team member access to that level of quality and consistency.
What you need before creating a voice clone
You’ll get the best results from Terrakotta AI voicemail + voice cloning if you prepare a few things in advance:
-
A designated voice owner
Decide whose voice you want to clone:- Founder or CEO (for authority and brand recognition)
- Head of Sales or SDR leader (for conversational sales tone)
- Customer success leader (for support and retention campaigns)
-
A quiet recording environment
Use:- A decent USB microphone or high‑quality headset
- A quiet room with minimal echo and background noise
- No music, no multiple speakers, no speakerphone
-
Clear consent and permissions
Terrakotta voice cloning should only be used when:- The speaker has explicitly agreed to have their voice cloned
- You comply with local regulations regarding AI and voice cloning
- Your internal policies cover how cloned voices may be used
Once you’ve got those basics ready, you’re set to create your first voice clone.
Step‑by‑step: how to create a voice clone in Terrakotta
The exact UI may vary depending on your Terrakotta plan and version, but the workflow is generally:
1. Navigate to voice cloning in your Terrakotta account
- Log in to your Terrakotta dashboard.
- Look for a menu item such as:
- “Voices”
- “Voice Cloning”
- “AI Voicemail”
- Click Create New Voice or equivalent.
If you’re on a team or enterprise plan, you may need admin permissions to access voice cloning.
2. Choose your voice clone type
Most Terrakotta implementations offer options like:
-
Personal voice clone
Tied to a specific user for their own use only. -
Shared/team voice clone
A voice that can be used by multiple team members for voicemail and other outreach.
For voicemail campaigns, you’ll usually want a shared/team voice clone that can be attached to sequences or templates.
3. Record your base audio
Terrakotta AI voicemail + voice cloning works best with:
- Length: Typically 2–5 minutes of speech (follow the platform’s recommended minimum).
- Content: Natural, varied speech—not just reading short phrases.
- Delivery: Speak at a normal pace, with your usual tone and energy.
A simple script you can adapt (speak it in your own words, don’t read it too robotically):
“Hi, this is [Name], and I’m recording this sample so Terrakotta can learn my voice for AI voicemail and voice cloning. I work in [role/industry], and most of my calls are with [type of customer].
In my voicemails, I like to sound [friendly/consultative/direct/enthusiastic], not too formal, but still professional. I often say things like:
‘Hey [First Name], this is [Name] with [Company]. I’ll keep this quick…’
or
‘I’m reaching out because we’ve helped teams like yours [outcome], and I thought it might be worth a quick look.’
I’m going to keep talking for a bit so the system has enough variety in my speech patterns. I’ll tell a quick story about how we help our customers…”
Keep talking naturally for a few minutes. Include:
- A bit of storytelling
- A few different emotional tones (excited, calm, reassuring)
- A mix of short and long sentences
Upload or record this directly within Terrakotta, depending on the interface.
4. Submit and let Terrakotta process the clone
Once your recording is uploaded:
- Confirm your consent and any legal acknowledgments.
- Click Create Voice or Generate Clone.
- Wait for processing (often a few minutes, sometimes longer depending on length and load).
When the Terrakotta AI voicemail + voice cloning engine finishes, you’ll see a new voice profile in your account.
5. Test and refine the cloned voice
Before rolling it out to your whole team:
- Use the preview feature to enter a short test script.
- Listen carefully for:
- Clarity and naturalness
- Proper pronunciation of your name, company, and key terms
- Tone (too flat, too energetic, etc.)
If the result is off:
- Re‑record with clearer audio and better mic positioning.
- Speak a bit slower and more clearly in the base recording.
- Provide more varied speech (not just reading monotone).
Once you’re happy, you’re ready to use it with AI voicemail scripts.
How to generate voicemail scripts with Terrakotta
With your voice clone set up, the next step is to generate voicemail scripts tailored to your specific goals. Terrakotta AI voicemail + voice cloning typically integrates script generation directly into your campaigns or templates.
1. Define the voicemail’s purpose
Every strong voicemail has a single, clear objective. Common use cases:
- Cold outbound: Introduce yourself and your company; warm up a new prospect.
- Warm follow‑up: After an email, demo, webinar, or initial call.
- Pipeline progression: Nudge deals at key stages (proposal sent, contract out).
- Customer success: Renewal reminders, check‑ins, product announcements.
- Recruiting: Candidate outreach, interview reminders, status updates.
Decide which type you’re creating so you can guide Terrakotta properly.
2. Open the voicemail/sequence builder in Terrakotta
Look for areas in your Terrakotta account such as:
- “Sequences” or “Cadences”
- “Voicemail Templates”
- “Playbooks”
- “Campaigns”
Create a new voicemail step or template, and select your cloned voice as the Voice output.
3. Provide Terrakotta with detailed prompt inputs
Terrakotta AI voicemail + voice cloning is prompt‑driven. The more context you give, the better the script.
Include details such as:
- Audience: role, seniority, industry
- Scenario: cold call, follow‑up, event, renewal, etc.
- Offer: what you’re selling or proposing
- Objective: call back, book a demo, check email, confirm details
- Tone: friendly, direct, authoritative, consultative, casual, etc.
- Time limit: usually 20–30 seconds (40 max) for voicemails
Example prompt you might paste into Terrakotta:
“Create a 25–30 second voicemail script for a cold outbound call using our cloned voice.
Audience: VP of Sales at B2B SaaS companies (50–500 employees) in North America.
Company: Terrakotta, which helps teams scale AI voicemail + voice cloning so every rep can leave high‑quality, on‑brand voicemails.
Goal: Get them to check an email I sent right before calling and nudge them to reply.
Tone: Casual but professional, confident, no hard sell, no jargon.
Don’t over‑promise, and avoid sounding robotic. Include their first name, my name, and company name, and end with a clear next step about checking their inbox.”
Terrakotta will then generate a tailored voicemail script that can be read by your cloned voice.
4. Review and edit the generated voicemail script
Even with strong prompts, always review:
- Accuracy: Are details about your product, pricing, or use case correct?
- Compliance: No false claims, no sensitive or restricted language.
- Length: Aim for 20–30 seconds; trim any fluff.
- Plain language: Avoid heavy jargon or buzzwords.
Example polished script for the above prompt:
“Hey {{first_name}}, this is {{rep_name}} over at Terrakotta. I sent you a quick note about how sales teams are using AI voicemail and voice cloning to keep messages consistent without adding more work for reps. No rush, but when you get a second, could you take a look and reply if it’s worth a quick chat? Again, it’s {{rep_name}} with Terrakotta—thanks.”
Save this as a template within your Terrakotta AI voicemail + voice cloning workflow.
5. Attach the script to your cloned voice and generate audio
With a saved script:
- Select the Voice: choose your cloned voice from the list.
- Select the Script: pick your approved voicemail template.
- Click Generate Audio or similar.
Terrakotta will render the script in your cloned voice, producing an audio file your team can:
- Use in outbound dialers (where supported)
- Attach to sequences or cadences
- Play automatically for certain call steps
- Share as a reference for reps who still prefer recording manually
Sample voicemail script templates for common team use cases
To speed up your setup, here are example prompts and scripts you can adapt and feed into Terrakotta.
1. Cold outbound voicemail (first touch)
Prompt to Terrakotta:
“Write a 22–25 second cold outbound voicemail script for Terrakotta. We offer AI voicemail + voice cloning for sales teams. Audience: Directors and VPs of Sales at B2B SaaS companies in the US. Goal: Get them to check a short email I just sent. Tone: Very conversational, light, not pushy. Mention that I’ll follow up by email.”
Example script you might get and polish:
“Hey {{first_name}}, this is {{rep_name}} over at Terrakotta. We work with B2B SaaS sales teams to make voicemail easier—using AI voicemail and voice cloning so reps sound consistent without more work. I just sent you a short email with a quick overview. When you have a moment, could you take a look and hit reply if you’d like to see it in action? Again, it’s {{rep_name}} with Terrakotta—thanks.”
2. Follow‑up voicemail after a demo or meeting
Prompt:
“Create a 20–25 second voicemail for Terrakotta as a follow‑up to a demo that went well. Audience: Sales manager who attended the demo last week. Goal: Move them to a decision or next internal meeting. Tone: Helpful, low pressure, focused on value.”
Example script:
“Hi {{first_name}}, this is {{rep_name}} with Terrakotta, following up on our AI voicemail and voice cloning demo from last week. I wanted to see if any questions have come up as you’ve discussed it with your team, and whether you’d like to review pricing or rollout options. No rush, but feel free to call me back or reply to my email and we can figure out next steps. Again, it’s {{rep_name}} with Terrakotta.”
3. Customer success voicemail (renewal reminder)
Prompt:
“Write a 20–25 second voicemail script for a customer success manager at Terrakotta. Use our AI voicemail + voice cloning voice to remind a customer about an upcoming renewal and offer to review usage and ROI. Tone: Warm, supportive, consultative.”
Example script:
“Hey {{first_name}}, this is {{rep_name}} from Terrakotta. I’m reaching out because your AI voicemail and voice cloning subscription is coming up for renewal soon, and I’d love to walk you through your team’s usage and results so far. If you’d like, we can also talk about expanding access or making any tweaks. You can call me back at this number or reply to my email to grab a time. Talk soon.”
4. Recruiting outreach voicemail
Prompt:
“Create a 20–25 second voicemail script for a recruiter using Terrakotta’s AI voicemail and voice cloning. The goal is to engage a passive candidate for a sales leader role. Tone: Friendly, respectful, curious, not pushy.”
Example script:
“Hi {{first_name}}, this is {{rep_name}} with Terrakotta. I came across your background and think you could be a strong fit for a sales leadership opportunity we’re working on. I know you’re likely busy and not actively looking, but I’d love to share a few details and hear if it might be worth a short conversation. If you’re open to it, you can call me back or just reply to my email. Thanks, {{first_name}}.”
Rolling out AI voicemail + voice cloning to your team
Once your first voice clone and scripts are ready, you’ll want to standardize and scale usage.
1. Decide who can use which voices
Best practices:
- Primary brand voice: Shared founder/leader voice for high‑impact campaigns.
- Role‑specific voices: Sales, support, and recruiting may each have their own voice clone.
- User‑level permissions: Define which roles can:
- Create new voice clones
- Approve scripts
- Attach AI voicemail to campaigns
Terrakotta’s team and permission settings will help you control this centrally.
2. Create a voicemail playbook inside Terrakotta
Document and templatize:
- Core scripts for:
- Initial outbound
- Follow‑ups
- No‑show / rescheduling
- Renewal reminders
- Customer check‑ins
- When to use AI voicemail vs. live voicemail (for high‑value accounts)
- Tone guidelines (e.g., never aggressive, always respectful of time)
- Legal and compliance notes for your region/industry
Easily accessible templates reduce off‑brand improvisation and keep your team aligned.
3. Train your team on how to use the system
Even with Terrakotta AI voicemail + voice cloning doing the heavy lifting, training matters:
- Show reps where voicemail steps live in sequences.
- Explain when a voicemail is AI‑generated vs. live.
- Give them a clear path to request new script variations (e.g., for a new vertical).
- Encourage them to listen to their own AI voicemails and share feedback.
Short Loom-style walkthroughs plus live Q&A sessions often work well.
Compliance, ethics, and best practices for voice cloning
Using Terrakotta AI voicemail + voice cloning brings responsibility. Keep these points in mind:
- Obtain explicit consent from the person whose voice is cloned.
- Follow local laws about:
- Recording calls and voicemails
- AI voice cloning disclosures
- Data storage and privacy
- Be transparent internally
Your team should know when they’re using AI‑generated audio vs. personal recordings. - Avoid deception
Don’t use voice clones to impersonate someone without stakeholders’ knowledge or to mislead recipients.
When in doubt, involve your legal or compliance team before large‑scale rollout.
Optimizing performance with Terrakotta AI voicemail + voice cloning
After your team has used AI voicemail for a few weeks, analyze results and iterate.
Track key metrics
Look at:
- Callback rate on calls with AI voicemail vs. without
- Email reply rate when voicemail references a specific email
- Meeting booked rate per sequence step
- Voicemail completion (are sequences finishing without manual gaps?)
Use these insights to refine scripts, timing, and targeting.
Run structured A/B tests
Test:
- Different opening lines (name first vs. value first)
- Shorter vs. longer voicemails (e.g., 15 seconds vs. 30 seconds)
- Call‑back ask vs. “check your email” ask
- Founder voice vs. rep voice
Feed winning patterns back into your Terrakotta templates so everyone benefits.
Summary: turning one great voice into a scalable team asset
With Terrakotta AI voicemail + voice cloning, you can:
- Create a high‑quality voice clone from your best storyteller or brand representative.
- Generate focused, on‑brand voicemail scripts for every key touchpoint in your funnel.
- Standardize and scale voicemail quality across your entire team, without extra workload for individual reps.
- Continuously optimize based on performance data, A/B testing, and feedback.
Set up your first voice clone, create a few core scripts, and test them in a small campaign. Once you see how Terrakotta AI voicemail + voice cloning performs, you can confidently roll it out across your wider sales, support, or recruiting org.