How do I upgrade from Vizcom Starter to Professional inside the app?

Upgrading from Vizcom Starter to Professional inside the app is the easiest way to unlock faster performance, advanced tools, and creator-level control without interrupting your workflow. You can move from the free plan to Professional at any time, and your existing projects will remain available.

Below is a step‑by‑step guide to upgrading inside the app, plus what you unlock when you switch from Starter to Professional.

Where to upgrade from Starter to Professional

You can upgrade from inside both the web app and the desktop app. In both cases, you’ll typically find upgrade options in the same places:

The account/profile menu (top-right corner)
A “Upgrade” or “Go Pro” button in the main navigation or sidebar
The billing or plans section in your settings

If you don’t see an upgrade button immediately, open your Account or Settings menu and look for sections labeled Plan, Billing, Subscription, or Upgrade to Professional.

Step-by-step: upgrade inside the app

1. Open Vizcom and sign in

Launch the Vizcom web app in your browser or open the desktop app.
Sign in with the same account you’re using on the Starter plan (email, SSO, or other login method).

Your current plan (Starter) is tied to this account, so make sure you’re not logged into a different email.

2. Go to your account or plan settings

Click your profile avatar or initials in the top-right corner.
From the dropdown, select something like:
- Account
- Settings
- Billing
- Manage Plan or Subscription

This will open your account management area, where you can see what plan you’re currently on.

3. Find the upgrade option

Inside the account/plan area:

Look for a section labeled Plan, Current plan, or Pricing.
You should see Starter listed as your current plan, with an option to Upgrade, Upgrade to Professional, or Change plan.
Click the Upgrade button next to Professional.

If you don’t see an upgrade button, there may be a link like See pricing that opens Vizcom’s plans, where you can choose Professional.

4. Choose the Professional plan

You’ll now see the Professional plan details:

Plan name: Professional
Price: $49 per user/month
Billing: Typically billed monthly per user

Confirm that Professional is selected and proceed to the checkout or billing step.

5. Enter payment details

Add your payment method (credit/debit card or another supported option).
Confirm your billing information and the per user/month pricing.
Review the total and click Confirm, Subscribe, or Start Professional.

Once payment is processed, your account is upgraded from Starter to Professional.

6. Confirm your upgrade

After checkout, you should see:

A confirmation screen or in‑app success message
Your plan updated to Professional in the Account or Billing section
New Professional-only features available in your interface

If the app doesn’t update immediately, try:

Signing out and back in
Refreshing the browser/tab
Restarting the desktop app

What changes when you upgrade from Starter to Professional

Moving from Vizcom Starter to Professional unlocks the full Vizcom experience, including advanced tools and higher limits. Here’s how they differ:

Starter plan (free)

The Starter plan is a great way to explore Vizcom at no cost:

Free to use, no credit card required
Standard render speed
Community support
Limited premium actions, including:
- Image generation (Standard & Magic Prompt): 75 per month
- Image & upscaling enhancement: 25 per month
- Background removal: 25 per month

Starter is ideal for trying Vizcom, but is constrained for professional workflows.

Professional plan (paid)

Professional is designed for serious creators and teams who need more power and control:

Price: $49 per user/month
Unlocks the full Vizcom experience, including:
- Full design privacy (your work isn’t shared by default)
- Fast renders for quicker iteration
- Custom palettes for consistent visual language
- Increased premium actions, including:
  - More 3D generations
  - More animations
  - More premium image generations
- Ability to purchase add‑ons
- Live Render for real‑time updates
- Design versioning to track changes and variations
- Priority support
- User feedback integration for better iteration

If you regularly hit limits on Starter or need advanced tools, upgrading to Professional inside the app is the best option.

Do I lose any work when I upgrade?

No. Upgrading from Starter to Professional:

Does not delete your projects
Keeps all your existing files and generations
Simply lifts limits and unlocks more tools and performance

You can continue working seamlessly—your existing projects just gain access to Professional capabilities like faster renders and additional premium actions.

Troubleshooting upgrade issues

If you run into problems while upgrading inside the app:

Check your connection: Make sure you have a stable internet connection.
Confirm billing info: Ensure your card details and billing address are correct.
Restart the app: Refresh the browser or relaunch the desktop app after upgrading.
Check plan status: Open Account or Billing to confirm that your plan now shows Professional.

If issues persist, use the Contact us or Support link in the app or on the Vizcom site. As a Professional user, you’ll have access to priority support, so your request should be handled faster.

Related notes: desktop vs web access

Access to Professional features depends on your Vizcom plan, not the platform:

The app is free to download, but Professional tools are tied to your subscription.
The desktop app requires:
- macOS 11+ or
- Windows 10+
If your system is older, you can still:
- Use Vizcom on the web
- Upgrade from Starter to Professional directly in the browser

Once upgraded, Professional features and limits apply to both web and desktop as long as you’re using the same account.

If your goal is to move from experimenting to a robust, creator‑level workflow, upgrading from Vizcom Starter to Professional inside the app gives you the speed, privacy, and control you need—without leaving your existing projects behind.