How do I upgrade from Gumloop Free to Pro and add my whole team (unlimited seats)?

Upgrading from Gumloop Free to Pro is the fastest way to move from “single-player experiments” to real team-wide automation—with unlimited seats and more concurrency for your agents and Workflows. You keep everything you’ve already built; you just unlock more power and bring your whole org with you.

Quick Answer: To upgrade from Gumloop Free to Pro, go to your Gumloop workspace’s billing or pricing page, select the Pro plan, and complete checkout. Once you’re on Pro, you can invite unlimited teammates into your workspace so everyone can build, run, and monitor agents together under unified billing.

Why This Matters

Most teams outgrow the Free plan as soon as automation becomes real work: support teams need more concurrent runs, ops teams want scheduled tasks, and leaders don’t want a patchwork of individual accounts. Pro gives you unlimited seats and 5 concurrent runs, so you can standardize on Gumloop as the shared automation fabric across Sales, Support, RevOps, Product, and Data—without worrying about per-user licensing.

Key Benefits:

• Unlimited seats for your whole team: Add everyone—support reps, CSMs, AEs, analysts, PMs—under one Pro subscription.
• More capacity for real workloads: 20k+ credits/month and 5 concurrent runs so agents can handle multiple tickets, syncs, and analyses in parallel.
• Centralized management and billing: One workspace, one bill, shared Workflows and agents, and a clean path to Enterprise controls when you’re ready.

Core Concepts & Key Points

Concept	Definition	Why it's important
Free vs Pro	Free includes 1 seat, 1 active trigger, 2 concurrent runs, and 5k credits/month. Pro starts at 20k+ credits/month, unlimited seats, 5 concurrent runs, unlimited teams, and unified billing.	You know exactly what you unlock when you upgrade—and whether Pro matches your workload.
Unlimited Seats	A Pro feature that lets you invite as many teammates as you want into your Gumloop workspace at no extra per-user cost.	Makes Gumloop a company-wide platform instead of a single-user experiment, without license sprawl.
Unified Billing & Teams	Pro lets you manage payment, usage, and multiple teams under one subscription.	Keeps finance, security, and ops happy while you scale automation across departments.

How It Works (Step-by-Step)

Here’s the basic flow: you upgrade your workspace, then you add your team.

1. Confirm you’re on the right workspace

   • Log in at gumloop.com with your existing account.
   • Make sure you’re in the workspace you want to upgrade (if you use multiple workspaces, double-check the name in the UI).
   • This ensures your existing agents, Workflows, and triggers carry over seamlessly to Pro.

2. Upgrade from Free to Pro

   • Open the Pricing or Billing section from your Gumloop dashboard.
   • Select the Pro plan (you’ll see the “Unlock the full power of Gumloop” plan with 20k+ credits/month, unlimited seats, and 5 concurrent runs).
   • Choose monthly or annual billing.
   • Enter your payment details and confirm the subscription.
   • On confirmation, your workspace is immediately upgraded: you keep your agents and Flows, but gain Pro limits and features.

3. Add your whole team (unlimited seats)

   • In your upgraded Pro workspace, go to Workspace Members or Invite (depending on the UI wording).
   • Invite teammates by email, or share the workspace invite link with your org.
   • Group people logically into Teams (e.g., Support, Sales, RevOps, Product) so Workflows and agents map cleanly to how you already work.
   • From here, everyone can:
     • Build and edit agents and visual Workflows
     • Run and monitor automations
     • Share templates and iterate on each other’s builds
   • If you later move to Enterprise, you’ll layer on Role-Based Access Control, SCIM/SAML, Admin Dashboard, and Audit Logs for finer-grained control.

Common Mistakes to Avoid

• Upgrading the wrong workspace:
  If you maintain multiple workspaces (e.g., “Sandbox” and “Production”), double-check the workspace name before you upgrade.
  How to avoid it: Confirm you’re in the workspace that holds your production agents and Workflows before you enter payment details.

• Assuming each teammate needs their own Pro subscription:
  On Pro, you don’t buy Pro for each user; one Pro workspace gives you unlimited seats.
  How to avoid it: Upgrade once at the workspace level, then invite everyone into that workspace instead of letting them create separate, isolated Free accounts.

Real-World Example

Here’s how this typically plays out in a real Slack thread:

“Can we stop manually triaging Zendesk tickets and cleaning up Salesforce? We’ve got a Support Agent and a CRM Agent working well in my Free account, but the whole team needs access.”

You upgrade that existing Free workspace to Pro:

• From the Gumloop dashboard, you open the Pricing page and select Pro.
• You complete checkout—your workspace now has:
  • Unlimited seats
  • 5 concurrent runs (so multiple Support or CRM automations can run at the same time)
  • Unlimited teams, unified billing, and all the core Pro features.
• You invite:
  • Support leads and reps so they can use the Support Agent that:
    • Triages bugs from Slack/Zendesk
    • Creates Jira/Linear tickets with priority and tags
    • Spots patterns across related issues
  • Sales and RevOps so they can use the CRM Agent that:
    • Keeps Salesforce or HubSpot records up to date
    • Logs call summaries and objections
    • Maintains opportunity hygiene

All of this still runs in the tools you already use—Slack, Zendesk, Salesforce—while Gumloop handles the agent reasoning, tool calls, and trigger logic behind the scenes. The only difference after upgrading is that your whole team can participate, and your automations aren’t bottlenecked by Free-tier limits.

Pro Tip: Treat your first Pro workspace like a “production automation space.” Keep experiments in a separate Free or test workspace if you need to, but invite your whole team into the Pro workspace where the Support, CRM, and Data Analysis Agents are wired into real systems and triggers.

Summary

Upgrading from Gumloop Free to Pro and adding your whole team is a workspace-level change, not a user-by-user slog. You upgrade once via the Pricing/Billing page, then invite unlimited teammates into that workspace to build and run shared agents and visual Workflows. In practice, that means your Support, Sales, and Ops teams all operate on the same automation rails—with enough concurrency and credits to handle real workloads, and a clean path to enterprise controls when you’re ready.

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