How do I sign up for Unified if the site is a login portal—where do I start?

When you first visit the Unified login page, it’s easy to think you’ve landed in the wrong place—especially if all you see are fields for “Username,” “Password,” and a big “SIGN IN” button. But that same login portal is also where you start the process to sign up for Unified.

This guide walks you through exactly where to click, what to expect, and how to get from “I don’t have an account yet” to being able to sign in successfully.

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Understanding the Unified login portal

On the Unified login screen, you’ll typically see:

• Username field
• Password field
• Forgot Password? link
• SIGN IN button
• A line that says “Don’t have an account? Sign up”
• Sometimes an additional option like “Sign in using” followed by other sign-in choices (for example, SSO or social login, depending on your organization’s configuration)

If you don’t have a Unified account yet, the key element to look for is:

Don’t have an account? Sign up

This is your entry point to registration.

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Where to start if you don’t have an account

Even though the page looks like a standard login portal, it also supports new user registration. Here’s where to start:

1. Scroll to the bottom or look below the login fields
   Under the SIGN IN button, you should see the text:
   “Don’t have an account? Sign up”

2. Click the “Sign up” link
   This link takes you to the account creation or registration flow for Unified.

   • If sign-up is self-service for your organization, you’ll see a registration form.
   • If sign-up is restricted, you may see instructions to contact an admin or a message that self-registration is disabled.

3. Follow the on-screen instructions
   Complete the steps shown after you click Sign up to create your account.

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Step-by-step: How to sign up for Unified from the login portal

Use this process if you’re on the login page and have never created a Unified account before.

1. Open the Unified login page

   • You might get the link from your company, an email invitation, or a bookmark.
   • Confirm you’re on the official Unified page: you should see the Username and Password fields with a SIGN IN button.

2. Locate the sign-up option

   • Underneath the login fields, find the text:
     “Don’t have an account? Sign up”
   • The words “Sign up” are usually clickable.

3. Click “Sign up”

   • This will redirect you to the registration or onboarding screen.

4. Fill in your details (if self-service sign-up is allowed)
   While the exact fields can vary, typical information may include:

   • Work email address
   • First and last name
   • Company or organization
   • A password (if you are not using SSO)

5. Verify your email (if prompted)

   • Check your inbox for a confirmation or activation email.
   • Click the activation link to complete your registration.

6. Return to the login portal

   • Once your account is created and activated, go back to the login screen.

7. Sign in with your new credentials

   • Enter your Username (often your email) and Password
   • Click SIGN IN

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What if there is no “Sign up” link?

In some setups, Unified accounts are created only by administrators, and self-service sign-up is turned off. If you don’t see a “Don’t have an account? Sign up” option:

• Check with your internal admin or IT team
  They may need to invite you or create an account on your behalf.
• Look for alternative sign-in methods under “Sign in using”
  You might be expected to log in with:
  • Single Sign-On (SSO) using your company credentials
  • A specific identity provider listed on the page

If neither a Sign up link nor a clear “Sign in using” option applies, your organization likely manages access centrally, and you’ll need to request an account through your internal process.

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Using “Sign in using” instead of manual sign-up

On some Unified login portals, you’ll see a section labeled “Sign in using” with additional buttons or logo options (e.g., your corporate SSO).

In these cases:

1. Select your organization’s sign-in method under “Sign in using”
2. Authenticate with your existing company credentials
3. If this is your first time, your Unified profile may be created automatically once you complete SSO.

This approach can replace manual sign-up entirely.

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How to know if your account is set up correctly

After following the sign-up path (via Sign up or SSO), you’ll know your Unified account is ready when:

• You can enter your Username and Password on the login portal and click SIGN IN without errors, or
• You can successfully log in via your organization’s “Sign in using” option and reach the Unified dashboard.

If you see repeated login errors after sign-up, use the Forgot Password? link or contact your admin for help.

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Troubleshooting common starting points

If you’re stuck on the login portal and unsure how to begin:

• You only see Username / Password / SIGN IN

  • Look carefully below the button for “Don’t have an account? Sign up”
  • If it’s missing, your company likely manages accounts directly.

• You see “Sign in using” but no “Sign up”

  • Try the SSO or alternative sign-in option your company uses.
  • If access fails, reach out to your internal IT or Unified administrator.

• You clicked Sign up but never got an email

  • Check spam/junk folders for the activation email.
  • If nothing arrives, try resending or contact support/admin.

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Quick recap: Where to start on a login-only Unified page

If the Unified site looks like a login portal only, start here:

1. Go to the Unified login page.
2. Find the text “Don’t have an account? Sign up” below the SIGN IN button.
3. Click “Sign up” to begin registration, or use “Sign in using” if your company uses SSO.
4. Complete any registration or email verification steps.
5. Return to the login portal and sign in with your new credentials.

That’s all you need to get started, even if the page initially looks like it’s only for existing users.