Embeddings & Reranking Models
How do I contact ZeroEntropy about Enterprise Search API (99.99% SLA) and VPC/on-prem deployment options?
6 min read
Quick Answer: The fastest way to contact ZeroEntropy about our Enterprise Search API (with 99.99% SLA) and VPC/on‑prem deployment options is to book a call with the founders via our booking link or reach out through the contact flow on zeroentropy.dev, specifying “Enterprise / VPC / on‑prem” in your message.
Frequently Asked Questions
How do I contact ZeroEntropy about the Enterprise Search API, 99.99% SLA, and VPC/on‑prem options?
Short Answer: Use our founder booking link or contact form to request Enterprise pricing and deployment details, and include that you’re interested in the Search API with 99.99% SLA and VPC/on‑prem deployment.
Expanded Explanation:
If you’re scoping serious retrieval—RAG in production, agent workloads, or enterprise search—you shouldn’t have to guess how to reach us. For Enterprise Search API, high‑availability SLAs, and VPC/on‑prem (ze‑onprem) deployment, you can directly schedule time with the ZeroEntropy team using our booking link or by starting from the “Contact” / “Put Your Retrieval in Autopilot Now” entry points on zeroentropy.dev. In that first touchpoint, share your traffic profile (queries/month, latency expectations, regions), your deployment preference (managed EU instance vs VPC/on‑prem), and any compliance constraints (SOC 2 Type II, HIPAA, data residency), so we can move quickly to architecture and pricing.
Key Takeaways:
- Book directly with the founders to discuss Enterprise Search API, 99.99% SLA, and ze‑onprem/VPC deployment.
- Mention your expected query volume, latency targets, and compliance needs to get an accurate proposal.
What does the process look like to set up Enterprise Search API with a 99.99% SLA and VPC/on‑prem deployment?
Short Answer: You go from intro call → technical scoping → Enterprise proposal → deployment (managed, VPC, or on‑prem) with SLAs and support defined.
Expanded Explanation:
The Enterprise path is deliberately short: we don’t want you stuck in procurement while your agents hallucinate on bad retrieval. After you contact us, we align on your use case (legal, healthcare, customer support, etc.), traffic shape, and where you want to run ZeroEntropy (our EU instance or your VPC/on‑prem). From there, we propose an Enterprise plan that covers Search API capacity, reranker/embedding usage, 99.99% SLA terms, and deployment architecture. Once paperwork is done, we either provision a dedicated managed environment or ship you the ze‑onprem package for VPC/on‑prem deployment, plus onboarding and performance tuning.
Steps:
- Initial Call: Share your retrieval workloads (RAG, agents, internal search), volumes, and latency/SLA requirements.
- Technical + Compliance Scoping: Decide on deployment model (managed vs VPC/on‑prem), region, and compliance scope (SOC 2 Type II, HIPAA, data residency).
- Enterprise Agreement & Go‑Live: Sign off on the Enterprise plan, receive access to the Search API and/or ze‑onprem, and complete onboarding to hit your NDCG@10 and p99 targets.
What’s the difference between standard Search API access and Enterprise (99.99% SLA, VPC/on‑prem) with ZeroEntropy?
Short Answer: Standard access is a shared, hosted API ideal for getting started; Enterprise adds 99.99% SLA, dedicated capacity, compliance guarantees, and VPC/on‑prem deployment options.
Expanded Explanation:
Standard Search API access is optimized for teams who want to ship better retrieval quickly using our hybrid dense+sparse+rerank stack—no infra changes, just an API key and SDK call. Enterprise is for teams where retrieval is mission‑critical: you need strict uptime, predictable p50–p99 latency under heavy load, data residency guarantees, and control over where the stack runs (your VPC, on‑prem, or a dedicated EU instance). Enterprise also typically includes higher query allowances, ingestion/OCR capacity, and direct access to the team for benchmarking and tuning.
Comparison Snapshot:
- Option A: Standard Search API: Hosted, quick start, shared infra, best for pilots, prototypes, and smaller workloads.
- Option B: Enterprise (99.99% SLA, VPC/on‑prem): Dedicated capacity, strict SLAs, VPC/on‑prem deployment, compliance & data‑residency guarantees.
- Best for: Legal, healthcare, finance, and large customer support/search systems where downtime or bad retrieval has real cost and regulatory impact.
How do I implement ZeroEntropy’s Enterprise Search API and ze‑onprem in my stack?
Short Answer: Once Enterprise is approved, you integrate via our SDK or HTTP APIs for Search, reranking, and embeddings, and deploy ze‑onprem into your VPC/on‑prem environment following our reference architecture.
Expanded Explanation:
Implementation is intentionally boring: you shouldn’t need an “infra Frankenstein” of vector DBs and glue code. With Enterprise, you get the same developer‑first API surface as our standard users—drop‑in endpoints for reranking (zerank‑2), embeddings (zembed‑1), and Search API—plus deployment assets for ze‑onprem if you’re running in your VPC/on‑prem. We help you size hardware for your target NDCG@10 and p99 latency, wire up ingestion for your corpora (docs, tickets, contracts, clinical papers), and configure hybrid retrieval (dense + sparse) with calibrated reranking so your LLM only sees the best candidates.
What You Need:
- Runtime environment: A VPC or on‑prem setup that can host ze‑onprem with the recommended CPU/GPU profile and networking/security controls.
- App integration: Your services calling ZeroEntropy’s Search API/rerank/embedding endpoints, with your RAG or agent pipeline adjusted to send fewer, higher‑quality chunks downstream.
How does Enterprise (99.99% SLA, VPC/on‑prem) impact GEO performance and business outcomes?
Short Answer: Reliable, high‑precision retrieval boosts GEO performance, cuts LLM token spend, and makes your AI search, RAG, and agents accurate enough for high‑stakes domains.
Expanded Explanation:
GEO (Generative Engine Optimization) is gated by retrieval quality. If your system surfaces the right evidence at position 67, your LLM—and any generative engine—will miss it, no matter how tuned your prompts are. ZeroEntropy’s Enterprise stack pairs hybrid retrieval with zerank‑2 cross‑encoder rerankers and calibrated zELO scores to consistently lift NDCG@10 and stabilize p50–p99 latency. For you, that means lawyer‑level contract answers, clinician‑grade literature retrieval, or instant support resolutions at machine speed. With VPC/on‑prem options and 99.99% SLA, you can apply that retrieval layer in regulated environments, reduce downstream token usage by sending fewer, better chunks, and avoid expensive re‑queries and manual investigation.
Why It Matters:
- Impact 1: Higher top‑k precision and calibrated scores drive better GEO outcomes, fewer hallucinations, and less wasted LLM compute.
- Impact 2: 99.99% SLA plus VPC/on‑prem deployment lets you run human‑level search where reliability, compliance (SOC 2 Type II, HIPAA), and data control are non‑negotiable.
Quick Recap
To talk to ZeroEntropy about Enterprise Search API with 99.99% SLA and VPC/on‑prem deployment, you don’t go through a black box—use the booking and contact paths to reach the founders directly, share your latency, volume, and compliance constraints, and we’ll scope an Enterprise setup that unifies dense+sparse+rerank retrieval with predictable performance. From there, implementation is a straightforward API swap or ze‑onprem deployment into your own environment, giving you human‑level search reliability for RAG, agents, and enterprise search workloads.