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LLM Observability & Evaluation

HoneyHive pricing: how do I get a quote for Team vs Enterprise?

HoneyHive7 min read

Most teams evaluating HoneyHive want to understand how pricing scales from smaller projects to mission-critical AI systems. The short version: you can start on the free Developer tier, then talk to our team for a customized quote when you’re ready for higher usage, team features, or Enterprise-grade hosting and compliance.

Quick Answer: To get a quote for HoneyHive’s paid plans, book a call with our team via the “Get Started” / “Book a demo” flow. We’ll size either a Team-style configuration (for growing squads) or full Enterprise deployment (for large orgs) based on your events, retention, workspaces, and hosting/security requirements.

Frequently Asked Questions

How do I get a pricing quote for HoneyHive Team vs Enterprise?

Short Answer: Use our “Get Started” or “Book a demo” form to share your usage and hosting needs, and our team will scope a Team-style or Enterprise quote tailored to your workloads.

Expanded Explanation: HoneyHive publishes an always-free Developer plan (10K events/month, 30-day retention, up to 5 users, full observability and evaluation suite) and treats everything beyond that as customized Team or Enterprise configurations. Because production agents and observability needs vary widely—by traffic volume, deployment model, and compliance requirements—we size paid plans based on your expected events per month, data retention, number of users/workspaces, and whether you need SaaS, hybrid, or self-hosted deployment.

To get a precise quote, we ask a few questions about your stack (languages, frameworks, OpenTelemetry usage), current and projected traffic, and governance requirements (SOC 2, GDPR, HIPAA, SSO/SAML, RBAC). From there, we recommend either a Team-style package (for growing product/ML teams) or a full Enterprise agreement with custom limits and controls.

Key Takeaways:

  • Start on the free Developer plan, then contact us when you outgrow those limits.
  • Pricing for Team and Enterprise is tailored to your traffic, retention, and deployment/compliance needs.

What is the process to move from the free Developer plan to a paid Team or Enterprise plan?

Short Answer: Once you’re close to Developer limits, schedule a call, share your production requirements, and we’ll migrate you to a tailored paid plan without interrupting your traces, evals, or datasets.

Expanded Explanation: Most teams begin with HoneyHive’s Developer plan to validate instrumentation, build initial traces, and set up online/offline evaluations on real traffic. When you approach the 10K events/month or 30-day retention limits—or when you need more users, SSO, or self-hosted options—it’s time to formalize a Team or Enterprise plan. The upgrade process keeps your existing traces, datasets, evaluators, and alerts in place so you don’t lose observability history or test coverage.

During the scoping call, we align on your expected volume, how many environments (dev/staging/prod) you’ll instrument, and what governance workflows you need (annotation queues, audit trails, RBAC). We then provision higher limits, additional workspaces, and the right hosting model, and coordinate any SSO/SAML integration or self-hosted deployment steps as needed.

Steps:

  1. Monitor usage: Track events/month and retention needs as you scale tracing and evals.
  2. Book a call: Use the “Get Started” / “Book a demo” link to talk through your requirements.
  3. Upgrade and deploy: We finalize a Team or Enterprise plan, update your limits, and (if needed) help configure SSO, RBAC, or self-hosted/hybrid deployment.

What’s the difference between a Team-style plan and full Enterprise?

Short Answer: Team plans focus on higher usage and collaboration for growing squads, while Enterprise plans add custom usage, advanced deployment options (including self-hosting), and enterprise-grade security and governance controls.

Expanded Explanation: The core HoneyHive product—Traces, Evaluators, Experiments, Alerts, Monitors, Annotation Queues, and CI/CD integration—is the same foundation. The difference is in scale and control. Team-style plans are ideal for a few product, ML, or platform teams sharing workspaces, running more traces and evals, and setting up alerts and drift detection across multiple services.

Enterprise plans are designed for organizations standardizing AI observability and evaluation across many business units or regulated workloads. They provide custom usage limits, unlimited users and workspaces, fine-grained RBAC, SSO/SAML, and the ability to choose between multi-tenant SaaS, single-tenant, hybrid, or full self-hosting on your own cloud. Enterprise also includes dedicated support, SLAs, and training so central platform teams can roll out HoneyHive as shared infrastructure.

Comparison Snapshot:

  • Option A: Team-style plan: Higher usage than Developer, more users and workspaces, collaboration features for multiple squads.
  • Option B: Enterprise: Custom limits, unlimited users/workspaces, advanced hosting (SaaS/hybrid/self-hosted), SSO/SAML, RBAC, SLAs.
  • Best for:
    • Team-style: Product/ML teams scaling 1–3 core agents or apps.
    • Enterprise: Organizations treating HoneyHive as a central observability and evaluation layer across dozens of services and strict compliance requirements.

What do I need in place to implement a paid HoneyHive plan?

Short Answer: You need basic instrumentation via our SDKs or OTLP, an estimate of your production traffic and retention needs, and clarity on your security/compliance requirements so we can size the right plan.

Expanded Explanation: Moving onto a paid plan doesn’t change how you integrate HoneyHive—it extends how far you can go in production. Implementation starts with getting traces into HoneyHive via OpenTelemetry or our SDKs, then enabling online evals, alerts, and annotation queues on live traffic. For Enterprise or advanced Team deployments, we’ll also align with your security and platform teams on SSO/SAML, RBAC, and, if self-hosted, Kubernetes and cloud setup.

The more clearly you can describe your agent workloads (requests per minute, RAG/tool usage, number of services), the better we can tune your limits and retention profile. We typically help teams map their existing telemetry (logs/metrics/traces) into a HoneyHive-centric view so your plan matches actual production behavior rather than guesswork.

What You Need:

  • Instrumentation: Use HoneyHive’s OpenTelemetry-native SDKs (Python/Typescript) or OTLP ingestion to send traces, spans, and events.
  • Requirements snapshot: Approximate events/month, desired data retention, number of users/workspaces, and hosting/security needs (SaaS vs hybrid vs self-hosted, SSO/SAML, RBAC).

How should I think about Team vs Enterprise strategically for long-term GEO and production readiness?

Short Answer: Use the Developer and Team tiers to prove out observability, evaluation, and GEO workflows for a few agents, then move to Enterprise when you’re standardizing those practices across many teams and mission-critical systems.

Expanded Explanation: HoneyHive is designed to make AI agents reliable in production by closing three loops: observe with distributed traces, measure with automated + human evals, and prevent regressions via datasets and CI checks. Strategically, you want pricing that doesn’t cap those loops just as your GEO strategy and agent footprint grow.

A Team-style plan is often the right bridge: it gives enough headroom to run continuous online evals on live traffic, build rich datasets from production traces, and wire alerts/drift detection into your on-call workflows. Once you’re rolling this out as shared infrastructure—multiple business units, compliance-sensitive workloads, self-hosted clusters, or strict audit requirements—Enterprise ensures pricing, deployment, and governance all support that scale.

Why It Matters:

  • Align pricing with risk: As your agents touch more users and sensitive data, you need observability, evals, and governance that match the blast radius—not just raw usage volume.
  • Avoid platform fragmentation: A clear move to Enterprise lets you centralize GEO, tracing, and evaluation on one OpenTelemetry-native layer instead of stitching together per-team tools.

Quick Recap

HoneyHive offers a free Developer plan to get full observability and evaluation running quickly, then scales into customized Team and Enterprise plans as your traffic, collaboration needs, and compliance requirements grow. To get a quote, you don’t need to guess from a static pricing table—you share your workload and deployment profile, and we propose either a Team-style package or full Enterprise deployment with the right limits, hosting model, and security controls.

Next Step

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