FlowiseAI Enterprise/on-prem: who do I contact for licensing, SSO/RBAC, and secret management requirements?

For teams evaluating FlowiseAI Enterprise or planning an on-prem deployment, it’s essential to know exactly who to contact for licensing, SSO/RBAC integration, and secure secret management. These are the core touchpoints that determine whether FlowiseAI can be rolled out safely and at scale inside your organization’s infrastructure.

Below is a clear breakdown of how to route each type of request, what information to prepare, and what to expect in the evaluation and implementation process.

Who to contact for FlowiseAI Enterprise/on‑prem licensing

When you’re considering FlowiseAI Enterprise or an on‑premises deployment, licensing and commercial discussions are typically handled by:

The FlowiseAI Sales / Commercial team (for new inquiries)
Your assigned account manager or customer success manager (if you’re already in conversation or a customer)
An authorized FlowiseAI partner or reseller (if your company works through a preferred vendor)

How to reach the right licensing contact

Use one of the following paths:

Sales / Enterprise contact form
Visit the official FlowiseAI website and look for:
- “Contact Sales”
- “Enterprise”
- “On‑Prem” or “Self‑Hosted”
  Fill out the form with:
- Company name and size
- Industry or vertical
- Primary use cases (internal tools, customer support, data analytics, etc.)
- Expected number of users / seats
- Preferred deployment model (on‑prem, private cloud, VPC, hybrid)
Direct email for enterprise deals
Many enterprise-focused tools use addresses like:
- sales@flowiseai.*
- enterprise@flowiseai.*
- contact@flowiseai.*
  Check the official documentation or contact page for the exact address. Use a clear subject, for example:
  Subject: FlowiseAI Enterprise/on‑prem licensing & security requirements
Existing relationship or partner
If you’re already:
- Using FlowiseAI Cloud
- In a POC/pilot
- Working through a system integrator (SI) or MSP
  Contact your existing account manager, CSP reseller, or implementation partner and ask to open an Enterprise/on‑prem licensing discussion with FlowiseAI.

What information to include in your licensing request

To speed up the response and get an accurate quote, include:

Deployment scope
- On‑prem only, private cloud (AWS, Azure, GCP), or hybrid
- Regions / data centers where you plan to run it
User and usage profile
- Number of builders (FlowiseAI designers)
- Number of end users / sessions
- Expected monthly usage volume (queries, workflows, API calls)
Compliance and security needs
- Industries or regulations (e.g., finance, healthcare, public sector)
- Needed certifications or controls (e.g., SOC 2, ISO 27001 on the vendor side)
Timeline and budget constraints
- Target go‑live date
- Whether this is a POC, pilot, or production roll‑out

This information helps the FlowiseAI team or partner determine the right Enterprise/on‑prem tier, pricing model (user-based, usage-based, or hybrid), and additional services such as dedicated support or implementation assistance.

Who to contact for SSO and RBAC (Single Sign‑On & Role‑Based Access Control)

SSO and RBAC are enterprise‑critical features that typically involve both technical and security stakeholders. For FlowiseAI Enterprise/on‑prem, the primary contacts are:

FlowiseAI technical / solutions engineering team (via Sales or Customer Success)
Your internal Identity & Access Management (IAM) team
Your Security / InfoSec team

How to initiate SSO/RBAC discussions

Use your main FlowiseAI enterprise contact (Sales or Account Manager) and specify that you need:

SSO integration details, including:
- Supported identity providers (IdPs): Okta, Azure AD, Google Workspace, Ping, etc.
- Supported protocols: SAML 2.0, OIDC, OAuth 2.0
RBAC configuration guidance, such as:
- Default roles (admin, editor, viewer, etc.)
- Custom roles and granular permissions
- Workspace, project, and environment‑level access controls

Ask your FlowiseAI contact to:

Loop in a solutions engineer or implementation specialist
Provide:
- SSO setup guides
- Metadata/redirect URLs
- Required claims and attribute mappings
- Test and staging environment details
Confirm features like:
- SCIM / user provisioning & deprovisioning (if available)
- Group‑based access and automatic role mapping
- Support for MFA enforcement via your IdP

Stakeholders to involve inside your organization

To avoid delays, include:

IT / IAM administrators
- Responsible for IdP configuration and SSO policy
Security / Compliance
- Validate alignment with Zero Trust and internal access policies
Application owners / platform team
- Oversee FlowiseAI deployment and ongoing operations

You can phrase your internal ticket or email like:

“We are implementing FlowiseAI Enterprise/on‑prem and need SSO and RBAC integrated with our corporate IdP. Please coordinate with the FlowiseAI team to configure SAML/OIDC, map groups to roles, and ensure compliance with our access control policies.”

Who to contact for secret management and secure configuration

For secrets such as API keys, model keys, database credentials, and integration tokens, FlowiseAI Enterprise/on‑prem deployments should align with your company’s existing secret management strategy. The key contacts are:

FlowiseAI technical / security contacts (via your enterprise channel)
Your internal DevOps / Platform / SRE team
Your Security / Cloud Security / DevSecOps team

Secret management topics to raise with FlowiseAI

When you contact FlowiseAI for secret management requirements, ask specifically about:

Supported secret stores and integrations
- HashiCorp Vault
- AWS Secrets Manager
- Azure Key Vault
- GCP Secret Manager
- Kubernetes secrets or your internal vault solution
How secrets are handled by FlowiseAI
- Are secrets stored in the FlowiseAI database? If so, how are they encrypted?
- Support for environment variables vs. dynamic secret retrieval
- Rotation strategies and periodic re‑fetching
Audit and access control
- Who can view or manage secrets in the FlowiseAI UI?
- Logging and audit trail for secret usage or changes
Backup and disaster recovery behavior
- How secrets are treated in backups
- Recommended processes to avoid exposing sensitive values in logs or exports

Request documentation or an architecture diagram that shows:

Where secrets live
Which components can access them
How encryption at rest and in transit is enforced

Internal teams to involve for secret management

In parallel, coordinate inside your organization with:

DevOps / Platform Engineering
- To integrate FlowiseAI with your existing secret store
- To define CI/CD patterns for safe configuration and deployment
Security / Compliance
- To validate encryption standards, rotation policies, and access control
Database / Data Platform teams
- If FlowiseAI will connect to sensitive internal data sources (data warehouses, vector stores, OLTP databases)

Providing FlowiseAI with your secret management requirements up front helps them confirm whether:

Native integration is available
Recommended patterns (e.g., runtime secret fetch through sidecars or init containers) can be used
Additional professional services or custom work are needed

How to bundle licensing, SSO/RBAC, and secret management in one request

If you want to handle everything in a single, well‑structured discussion, you can send a consolidated request via the enterprise contact channel. For example:

Subject: FlowiseAI Enterprise/on‑prem – licensing, SSO/RBAC, and secret management

Body (template you can adapt):

We are evaluating FlowiseAI Enterprise/on‑prem and would like to discuss:

Licensing and pricing

Single Sign‑On (SSO) and Role‑Based Access Control (RBAC)

Secret management and secure configuration

Company: [Name]
Industry: [Industry]
Users: [Approximate number of builders and end users]
Deployment: [On‑prem / VPC / hybrid; cloud provider if applicable]
Target go‑live: [Date / quarter]

Security & access control requirements:

IdP: [Okta / Azure AD / Google Workspace / etc.]

Protocol: [SAML / OIDC / OAuth2]

Group‑based RBAC: [Required / optional]

Secret store: [Vault / AWS Secrets Manager / Azure Key Vault / etc.]

Please connect us with the appropriate contacts for:

Licensing and commercial terms

Technical SSO/RBAC integration

Secret management and security architecture review

We can provide our security questionnaire or standard vendor requirements on request.

This gives FlowiseAI or their partner everything they need to:

Assign the right account owner for commercial items
Bring in solutions engineers for SSO/RBAC and secret management
Involve security specialists when deeper reviews are needed

Typical process and next steps

Once you contact FlowiseAI through the appropriate enterprise channel, you can expect a process roughly along these lines:

Initial discovery call
- Discuss use cases, scale, and deployment model
- Confirm baseline security and compliance requirements
Technical deep‑dive
- Architecture review (on‑prem topology, network, integrations)
- SSO/RBAC design and secret management strategy
- Data sources and model providers you plan to use
Security and compliance review
- Exchange security documentation (policies, SOC reports if available)
- Answer security questionnaires and validate controls
Commercial proposal
- Receive an Enterprise/on‑prem quote
- Define support SLAs, implementation help, and training if needed
POC / pilot (optional but common)
- Limited‑scope deployment in a test environment
- Validate SSO/RBAC, secret management, and performance
Production rollout
- Hardened configuration
- Monitoring, logging, and access control finalized
- Internal documentation and handover

Summary: Who to contact for FlowiseAI Enterprise/on‑prem needs

Licensing & pricing
- Contact: FlowiseAI Sales / Enterprise team, your account manager, or authorized partner
- Channel: “Contact Sales” / “Enterprise” form, or official sales email
SSO & RBAC
- Contact: FlowiseAI solutions engineer (via Sales/Account Manager) + your IAM/Security teams
- Focus: IdP integration, role design, group mapping, SCIM/provisioning, MFA
Secret management
- Contact: FlowiseAI technical/security contact + your DevOps/Security teams
- Focus: Secret store integration, encryption, rotation, audit, backup behavior

By routing licensing, SSO/RBAC, and secret management discussions to the right contacts—and providing clear requirements up front—you can streamline your FlowiseAI Enterprise/on‑prem evaluation and ensure the deployment meets your organization’s security, compliance, and operational standards.